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Diamond Mazda

Lancaster, CA

4.7
145 Reviews

1015 Auto Mall Dr

Lancaster, CA

93534

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145 Reviews of Diamond Mazda

November 07, 2023

Always friendly and informative. I take all 3 of my family’s daily drives here. More

by CJWITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, can’t recall names
Nov 09, 2023 -

Diamond Mazda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

November 02, 2023

I had a pleasant experience and will come back again. Your Mazda staff are very efficient and knowledgeable. More

by CABLEZILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Hile
Nov 07, 2023 -

Diamond Mazda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

October 31, 2023

When I came to Diamond Mazda, I had no expectations to leave with a new car. In all honesty, I was window shopping. My cars registration had to be renewed but it wouldn’t pass smog. My car was almost as o More

by Stephanie C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Lozano, Evelyn Curiel
Nov 03, 2023 -

Diamond Mazda responded

Thank you so much for taking the time to share your feedback with us, Stephanie! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

October 29, 2023

Sale went stupendously,Quick,Easy,Fast no hassle. Would purchased again in the near future for next sweet Mazda Vehicle! More

by Raff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Soto
Nov 01, 2023 -

Diamond Mazda responded

Thank you for this amazing review! I really appreciate your business, Raff. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

October 27, 2023

Courteous and knowledgeable. Nice waiting room. This complimented service was quick and completed to my satisfaction. Thank you More

by RDSMITH1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Nov 01, 2023 -

Diamond Mazda responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Diamond Mazda. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

October 23, 2023

Fabian is very patient and very professional. He makes it a point that customer satisfaction is utmost priority More

by clarz320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Ibarra
Oct 26, 2023 -

Diamond Mazda responded

Thanks for your outstanding review! I'm very happy to hear that Fabian was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

October 23, 2023

They crew is and always are very friendly and makes it a nice environment to wait for you car to be worked on..Carrie is awesome More

by kennymac86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie and her assistants
Oct 26, 2023 -

Diamond Mazda responded

Thank you for visiting our service department and for leaving the kind words, Kenny. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

October 22, 2023

Great customer service, Keri the manager is always nice and always has a smile on her face with a positive attitude More

by lecheidydell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
Oct 25, 2023 -

Diamond Mazda responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

October 14, 2023

Diamond dealership has serviced my cars, 2013 & 2018 Mazda's since 2014 when I moved to the AV. the service has been superb and the sales force was competent; .but, not pushy. My interactions with D More

by FBARTHE234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri
Oct 18, 2023 -

Diamond Mazda responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

Oct 18, 2023 -

FBARTHE234 responded

You deserve it, job well done. Fred Barthe

October 11, 2023

Always pleasant. The glad at the service desk always keep me informed of what’s going on and what to expect for my next visit. That works good for my finances. Thank More

by u_tookmyname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 16, 2023 -

Diamond Mazda responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Dustin L. - GM dlawler@daliaauto.com (661) 949-3586

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