Diamond Chevrolet Buick GMC Cadillac

I went into dealership to look at new cars with no intent to buy a car and 2 hours later drove out with a new car. Jim did not use any closing pressure tactics and was able to make a deal within my payment to buy a car and 2 hours later drove out with a new car. Jim did not use any closing pressure tactics and was able to make a deal within my payment requirements. In house financing was FAST and FAIR. Both Jim in sales and Ken in financing were professional and accommodating in the sales process. I will return in the future. More

My experience at this dealership was very pleasant. Our salesperson,Darin, was helpfull and above all NOT pushy he listened to what I was looking for and lead us to the chevy malibu which I purchased. When salesperson,Darin, was helpfull and above all NOT pushy he listened to what I was looking for and lead us to the chevy malibu which I purchased. When we needed some things to be completed before final paperwork was to be completed he said not a problem and they were completed asap to our satisfaction. Also the fiancial manager Ken Benoit I feel went above and beyond what any dealership has ever done in all the years I've purchased any cars. He called us with, a lower interst rate even after the deal was complete and re-did the deal with a lower rate,how many other places will go back to a customer and help after they have left the building. I am very happy with my purchase and would definately return to this dealership and too the same salesperson. More

I was referred to Darren by a mutual friend. I am very glad I was. I purchased a 2008 Pontiac G6 from Darren. I love my new car, and my experience at Diamond was great. Darren listened to what I needed an glad I was. I purchased a 2008 Pontiac G6 from Darren. I love my new car, and my experience at Diamond was great. Darren listened to what I needed and wanted. He found me a great vehicle at a very affordable price. I will refer my friends to him, as he was very easy to work with. I get anxious about large purchases, and Darren was both patient and understanding of my stress. Thank you Darren. More

I delt with Darren in the Sales Dept. to purchase my new 2011 Silverado Z71. I informed him what I wanted to spend, what I was looking for & within a few hours, he called me back with all the information (t 2011 Silverado Z71. I informed him what I wanted to spend, what I was looking for & within a few hours, he called me back with all the information (type of truck, options, & numbers figured out, etc.). Darren was a straight forward person to talk to & deal with. When I picked my new truck up, it was ready to go (detailed & fueled), all I needed to do was sign papers & drive. NO WAITING at all which was great. I believe all car dealerships should be like this. Diamond Chevrolet & Darren will be getting my business again & I will be passing both names off to family & friends to see them. More

I visited Diamond to check out leasing the new Cruze. Darrin was very helpful and informative. He listened to what I needed and found a perfect car for me. He was awesome throughout the whole sale. It wa Darrin was very helpful and informative. He listened to what I needed and found a perfect car for me. He was awesome throughout the whole sale. It was like dealing with a friend I 've know for years. This is the 4th vehicle we have purchased/leased from Diamond. He is my favorite salesperson so far. He is asset to your company. I hope to do business with him in the future. Susan Yetter More

My name is Debbie Moss and I live in CT and was attending a wedding in Sturbride, MA on Friday May 6th. I was pulling into the venue and a car was coming out of the parking lot the wrong way. As I swerved to a wedding in Sturbride, MA on Friday May 6th. I was pulling into the venue and a car was coming out of the parking lot the wrong way. As I swerved to miss it I hit a stone curb and put a huge hole in my tire. My 2011 CTS Coupe does not have a spare so I called Cadillac Roadside Assistance and they sent a tow truck to get the car and bring it to Diamond Cadillac in Auburn, MA. I was quite upset and I called Diamond and spoke with Joel Roy the Service Advisor. He immediately assured me that the service department was open on Saturday until 3:00 pm and he would do everything possible to get me a new tire and get me on way as soon as possible. I called Joel on Saturday morning and he had ordered the new tire for me and told me he would let me know as soon as it arrived. A few hours later he called me again and said the car was all ready to go. I called the local taxi service in Sturbridge but they never answered the phone. I called Joel again and he suggested I call the taxi service in Wocester, Ma. I just want to say that Joel's understanding and kindness made a very stressful situation so much better. I probably won't have an occasion to vist Diamond Cadillac again as I live in Ct. but I just wanted to let everyone know what a wonderful experience I had due to Joel Roy. Thank you Debbie Moss More

Leasing a car from Jay Henry was the best! He located exactly what we were looking for, gave us all the options for lease/purchase and all the information we needed, and made the entire experience incred exactly what we were looking for, gave us all the options for lease/purchase and all the information we needed, and made the entire experience incredible easy. Even delivered the car to us . . . 130 miles away! You couldn't ask for a better experience. We'll be back to him (and Diamond) again and again, I'm sure. More

Everyone in the dealership was extremely helpful with every possibly need that I had. Ken Benoit and the entire sales staff helped to put me into the car that I wanted. Ken was on the phone non-stop tr every possibly need that I had. Ken Benoit and the entire sales staff helped to put me into the car that I wanted. Ken was on the phone non-stop trying to help me get the best deal possible, which he ended up doing. The 2011 Chevy Cruze that I purchased is by far the nicest, quietest and economic ride that I have had in my entire life. I will be going back to Diamond Chevrolet whenever I need to purchase my next vehicle and will absolutely be sending all of my family and friends there whenever they feel that they need to purchase another vehicle. More

This was my most enjoyable purchase of a fantastic new Cadillac. The staff at Diamond were sincerely friendly and professional. The whole experience was a pleasure and they all could not be more helpful. Cadillac. The staff at Diamond were sincerely friendly and professional. The whole experience was a pleasure and they all could not be more helpful. The purchase itself took little time, with straight forward presentation of pricing with discounting and incentives from Cadillac. The trade in was also simple and fair based upon the Kelly blue book. I rate this entire experience with Diamond Cadillac as five star, 100% excellent and would recommend them to anyone. Thanks again to Justin, Dana and Derek for excellent work. More