Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
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256 Reviews of Diamond Chevrolet Buick GMC Cadillac
they were very rude not helpful at all i brought my car in for service to find out that the certification i purchased through the dealership was never put through i found out my warranty was out by three d in for service to find out that the certification i purchased through the dealership was never put through i found out my warranty was out by three days and they couldnt help me i will never send anyone their again this is the worst run dealership More
I've been buying cars for almost 40 years and I must say that Darren Chamberlin and the crew at Diamond Chevy made my recent purchase of an Impala the best car-buying experience I've ever had. Knowledgeable that Darren Chamberlin and the crew at Diamond Chevy made my recent purchase of an Impala the best car-buying experience I've ever had. Knowledgeable, Polite, Accommodating, and Humorous, Mr. Chamberlin made the entire procedure a pleasure rather than a headache. I recommend this sales expert and this dealership without a single reservation. I'll be buying Chevys from now on. And I'll be buying them at Diamond. Five-star service! What a thoroughly refreshing experience. More
When we bought our 2011 Traverse in March, we worked with Lou Butler and he did an excellent job helping us find exactly what we were looking for. He was very courteous, spent time looking for other color o Lou Butler and he did an excellent job helping us find exactly what we were looking for. He was very courteous, spent time looking for other color options and when it was all said and done he landed right in our price range. So, when we were in the market for a new truck, we asked for Lou right when we stepped into the show room. It just happened to be Lou's day off so we had the pleasure of working with Darren Chamberlin. Darren exceeded all of our expectations. He understood that we already had a relationship built with another salesman but went above and beyond to make sure this experience would be just as successful. He worked closely with Mick to come within the price range we were looking for. Darren was very pleasant and was a pleasure to work with. We worked with Mike Pender to pull it all together and come up with a finance package that worked for us. He made sure we were happy with the final numbers. We were able to drive our new truck off the lot that day! I can't say enough good things about the Diamond Chevrolet staff. We bought two brand new cars within six months and we are extremely pleased with the service we received and the price we ultimately paid. I would not hesitate to recommend Diamond Chevrolet to my friends and family! More
I cannot say enough positive things about my experience at Diamond Chevrolet with Lou Butler. I didn't have much time to spend at any dealership talking about cost and finance options. Lou gave me quotes o at Diamond Chevrolet with Lou Butler. I didn't have much time to spend at any dealership talking about cost and finance options. Lou gave me quotes over the phone making it easy to buy a new truck. He came in before his scheduled shift and had all our paperwork ready for us so we could be home in time for our daughters birthday party. He was alway curteous and professional. I would definetly buy another vehicle at Diamond Chevrolet and believe we got a great truck at a great price! More
The salesmen at Diamond are nothing but liars and just try to make a sale rather than satisfy their customer. They will promise you the world and not come through. They get angry and will swear at the cus try to make a sale rather than satisfy their customer. They will promise you the world and not come through. They get angry and will swear at the customer if you ask questions or challenge them. My vehicle has been back several times for the same issues which they caused in the vehicle and when a part needed to be replaced, they voided all my warranties. They cheat you and scam on the financing end of it. The management there has very poor customer service skills and are only worried about the dollar signs. Worst experience ive ever had with a dealership. Absolutely disgusting. will never return to Diamond Auto Group. More
I thought that buying my first car at Diamond Chevy in Auburn was a great experience. Darren Chamberlin was my salesman, and he was always in touch with me leting me know where we stood with the deal thr Auburn was a great experience. Darren Chamberlin was my salesman, and he was always in touch with me leting me know where we stood with the deal throughout the week. I would defintely recommend Diamond Chevy and Darren Chamberlin to anyone looking for a new car. More
The one thing I hate to do most is to go out vechicle shopping. There are so many different options to choose from and you always wonder if the monthly payments are going to be worth the car. Not only di shopping. There are so many different options to choose from and you always wonder if the monthly payments are going to be worth the car. Not only did I end up with a car that I love but also the monthly payment I am comfortable with. I enjoyed Darren's style of salesmanship and thankful that he helped us with finalizing the deal- and drove away a satisfied customer! More
Darren was a really nice guy and was very helpful. This is our second Chevy vehicle and we are very pleased with the chevy equinox that we purchased. We enjoyed our experience with Diamond and would highl is our second Chevy vehicle and we are very pleased with the chevy equinox that we purchased. We enjoyed our experience with Diamond and would highly recommend our friends and family to work with them. More
I went to Diamond to look for and purchase a truck. I had the distinct pleasure of working with Darren Chamberlin. He was very personable, made by wife and I feel at ease, and did a lot of work to resea had the distinct pleasure of working with Darren Chamberlin. He was very personable, made by wife and I feel at ease, and did a lot of work to research just the right truck. He stayed in communication with us and was very responsive to our phone calls. He has a great attention to detail and his experience shows. I would recommend him to my friends and relatives. Very satisfied. More
From the moment I walked in to the building I felt that From the moment I walked in to the building I felt that everyone was there to help me. Usually at a dealership I feel like everybody is trying thier From the moment I walked in to the building I felt that everyone was there to help me. Usually at a dealership I feel like everybody is trying thier best to get me to pay as much as possible. What a refreshing change. It was a good feeling leaving feeling good about my new purchase instead of wondering if I just got "taken". Thanks guys, I do feel great about my new truck. More