
Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
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260 Reviews of Diamond Chevrolet Buick GMC Cadillac
My husband and I had gone to a few dealerships looking for a new car... Diamond Chevrolet was by far the best. Our sales man was Darren Chamberlin, he was so xxxx friendly and told us like it was, he also for a new car... Diamond Chevrolet was by far the best. Our sales man was Darren Chamberlin, he was so xxxx friendly and told us like it was, he also kept in contact with us about the car, and he even called me after I picked it up to make sure I was happy... I WILL go back there for my next car. Also our finance guy was very helpful as well... He really helped us get into the car at a price we talked about.... More
Darren was very helpfull not only in my selection of a car but in arranging all the financing. After the sale he checked to make sure everything was just the way I wanted. I would go back to him for anoth car but in arranging all the financing. After the sale he checked to make sure everything was just the way I wanted. I would go back to him for another car or with any problems as I am sure that he would do all he could to make things correct. More
Great service, kept striving to please! Understood my Great service, kept striving to please! Understood my time constraints and worked to minimize time spent on the showroom floor. I liked that alot! Great service, kept striving to please! Understood my time constraints and worked to minimize time spent on the showroom floor. I liked that alot! Called a few months later, asked me how thing were with the wife and kids before asking me about the car. Very "in-tune" with me, understands that the car isn't the most important thing in my life. More
As a woman, I was very nervous about buying a car. Darren was absolutely wonderful. He listened to me, found out what I wanted and needed and steered me to the right car. I was a wonderful experienc Darren was absolutely wonderful. He listened to me, found out what I wanted and needed and steered me to the right car. I was a wonderful experience and I would recommend him to everyone I know. More
Darren was very honest with me and my husband. We told him what our budget was and what we were looking for, and he was very helpful and professional. We would buy from him again and recommend him to oth him what our budget was and what we were looking for, and he was very helpful and professional. We would buy from him again and recommend him to others. More
I have been having my 2006 Pontiac Solstice serviced by Diamond Chevrolet for over three years. Whenever I bring the car in for service the associates at Diamond are not only courteous, but present options Diamond Chevrolet for over three years. Whenever I bring the car in for service the associates at Diamond are not only courteous, but present options for any repair work with the best interest of the customer in mind. In one example, I needed to have two tires replaced. Rather than saying they needed to be replaced immediately for the sake of a sale, they told me about how many miles I had left so I could save for the replacement. But here is where they went above and beyond customer service. My Solstice developed a rather serious rust spot over the last several months. I knew I was out of warranty but brought it to Diamond for their recommendation on an auto body specialist. Not only did they happen to recommend an auto body company I was familiar with, but even though the car was out of warranty, they said they would cover the repair!! To say this was great news and great customer service would be an understatement. By the way, Diamond also repairs and services non GM vehicles as well. They take great care of my mother’s 2004 Hyundai Sonata. Thanks Diamond! More
I was having a problem with my Corvette (20,000 miles) and I contacted General Motors. After being contacted by GM the service manager at Diamond Chevrolet, Steve Whelen, agreed to fix the the problem at and I contacted General Motors. After being contacted by GM the service manager at Diamond Chevrolet, Steve Whelen, agreed to fix the the problem at no cost to me. He was very accommodating in scheduling my visit at a time that was good for me. When I arrived at the dealership Steve was not in. One of the service advisors, Chris was very helpful. He understood my automobile and the problem I was having. It took about an hour and hopefully the problem is resolved. The dealer that I originally purchased the vehicle from is no longer in business, and Diamond was willing to fix my problem. I would definitely recommend this service department. More
Both my salesman and the finance person went above and beyond to get me into a new car..My salesman, Darren, was friendly and very helpful he always kept in contact with me to let me know what was going o beyond to get me into a new car..My salesman, Darren, was friendly and very helpful he always kept in contact with me to let me know what was going on with my purchase..I won't go anywhere but Diamond for my next car, this was by far my best experience with buying a vehicle. More
I brought my car in for service on 10/20/11. Joel Roy and his staff made me feel very welcome. Their expertise and knowledge base was evident. They explained what needed to be done to my car and their kindne his staff made me feel very welcome. Their expertise and knowledge base was evident. They explained what needed to be done to my car and their kindness was appreciated. Thank you again, Mel Lubowitz More
I had to have my car towed to the service station at Diamond Chevrolet, I was hoping it would be a simple fix, but it turned out to be a more complicated than I expected. Steve and every employee that I Diamond Chevrolet, I was hoping it would be a simple fix, but it turned out to be a more complicated than I expected. Steve and every employee that I spoke with helped me understand the problems with my car and what exactly needed to be done. They were patient with my questions and made me feel comfortable and secure with the knowledge that they were going to get the job done right. I needed my car as soon as possible, and even though they had a full day of appointments already scheduled they were able to diagnose the problem and get started right away. I would recommend this service station to anyone for anything they need done. More