Denny Menholt Toyota

Les went above and beyond when Toyota Corp deemed my $400.00 part replacement as not covered under warrenty even though it was a factory service bulletin. I decided to bite the bullet and have the serv $400.00 part replacement as not covered under warrenty even though it was a factory service bulletin. I decided to bite the bullet and have the service sceduled anyways. When my appointment day came around and the service was completed Les let me know that he fought on my behalf and got the replacement part and all labor covered under good will with his rep. It was great to see the dealership stereotype broken and that Toyota of the Black Hills is customer service oriented! Thanks Les! More

On a very cold December day my wife and I found ourselves browsing the crew max Tundras. Honestly, we chose to look at vehicles in such cold weather to avoid any and all car salesmen. Prior experience with browsing the crew max Tundras. Honestly, we chose to look at vehicles in such cold weather to avoid any and all car salesmen. Prior experience with a competing dealership left us dissatisfied. Then Justin Carlin appeared and braved the cold weather!!! He worked hard to make the deal happen, he had patience, and most importantly we left happy and satisfied. More

My wife and I agree that Janusz was the best salesman we've ever worked with, regardless of what they were selling. He was positive, not pushy, extremely knowledgeable and just a pleasure to work with. W we've ever worked with, regardless of what they were selling. He was positive, not pushy, extremely knowledgeable and just a pleasure to work with. We also had fun with Johnny and appreciated his frankness and sense of humor. He made the financing seem painless. We'll definitely do business here again! More

I bought a used Jeep Commander from your place. I dealt with Nate for the purchase. When doing the paperwork I dealt with Jerry Mansfield. He's a con. He sold me a extended warranty that he claimed was with Nate for the purchase. When doing the paperwork I dealt with Jerry Mansfield. He's a con. He sold me a extended warranty that he claimed was bumper to bumper. It definitively was not. I had a sunroof leak and they said it was not covered. He failed to explain much of anything. I kn w it's on me for not reading the small print but Jerry Mansfield was not honest with me. He is not to be trusted. Be very careful dealing g with him. I would deal elsewhere. More

I have been servicing my 2007 Tundra with Les since I moved here at the end of 2007. Les has always worked with me on getting the best care for my truck with the best price. I would not think of going an moved here at the end of 2007. Les has always worked with me on getting the best care for my truck with the best price. I would not think of going anywhere else for an oil change or mechanical issue. Thanks Les for your great service and customer oriented assistance! More

Janusz Walczak helped my husband and I find the perfect vehicle for us. Eight months prior to our actual purchase, we browsed the lot, and tried to decide what we were interested in buying. Janusz was in vehicle for us. Eight months prior to our actual purchase, we browsed the lot, and tried to decide what we were interested in buying. Janusz was incredibly knowledgeable, helpful, friendly, and made a lasting impression. He did not attempt to pressure us into buying, as he understood we were just looking for the time being. He simply helped us narrow our choices based on his expertise. Throughout the summer, Janusz remained in contact with us, and offered to answer any questions we had. Over the next few months, my husband and I made our decision, and contacted Janusz. My husband and I are often quite indecisive and prefer to take the time to know exactly what we want before we get it. Nevertheless, Janusz was always willing and able to answer our questions, keep us informed, and was helpful in all regards. After nearly two months of discussing options, sending us pictures, ordering the 4Runner, and waiting for it to arrive, we finally received the 4Runner we wanted. Before driving away in our new purchase, Janusz made sure we were comfortable with the controls of the 4Runner and the navigation system, familiar with the important aspects of the vehicle, and answered all the questions we had. He even set up our phones and Entune account for us! The entire purchasing experience proved to be incredibly pleasurable. Yanoosh and the other Toyota of the Black Hills employees made our experience a breeze. We are customers for life! Thank you! More

Jonny and Mark were excellent to work with. This was my first time buying a new vehicle. I'm a recent widow with four kids and Jonny helped me determine what I really needed for features and get the best v first time buying a new vehicle. I'm a recent widow with four kids and Jonny helped me determine what I really needed for features and get the best vehicle. He's offered to help me figure out features and answer any future questions. The service plan puts my mind at ease about caring for the Sienna in the future. I'm thrilled with my purchase and will tell others to visit this dealership. More

Janusz was so GREAT! I love my truck! A+++ customer service!!!! Everyone there at your dealership was so friendly and knowledgeable! I will forever recommend Janusz to ANYONE who is need of a car! TH service!!!! Everyone there at your dealership was so friendly and knowledgeable! I will forever recommend Janusz to ANYONE who is need of a car! THANK YOU TOYOTA of the BLACK HILLS!!!! More

Best vehicle buying experiance I have encountered. Very friendly, informative and prompt salesman yet not pushy at all. I explained what i was looking for and he found exactly that, he did not try to dete friendly, informative and prompt salesman yet not pushy at all. I explained what i was looking for and he found exactly that, he did not try to deter me and get me into anything BUT what I wanted. I feel the price was very fair as well. Over all it was a great experiance and I would recommend this dealership and salesman to anyone looking to buy a vehicle. More

The customer service my husband and I received upon getting out of our car was exceptional. Lee answered all of our questions, showed us many possibilities and ultimately made us feel at home while we getting out of our car was exceptional. Lee answered all of our questions, showed us many possibilities and ultimately made us feel at home while we were trying to decide which model of Toyota we liked best. We appreciate the time that the salesman took with us (approximately 2-3 hours out on the lot and then test driving before we even went in to discuss financing). Then once we decided on the Tundra-we had the pleasure of working with Jerry Mansfield. Jerry is amazing, Toyota is very fortunate to have such great finance officer working for them! Jerry did not stop working for us even though it was late and then on Saturday he picked up the phone and went to work again and Jerry succeeded in securing us Toyota financing and saved us over $7,000 dollars in interest over the period of our loan!! We will be forever grateful to him.. Thank you Jerry!!! And thank you for the keys Lee!! More