Denny Menholt Toyota

Loving my new ride I recently purchased a used vehicle from Waylon. He was very professional, friendly, & helpful. He made my buying experience fun & everything went smo I recently purchased a used vehicle from Waylon. He was very professional, friendly, & helpful. He made my buying experience fun & everything went smoothly, no pressure at all! I'm loving my new car & would recommend Waylon & Toyota of the Black Hills to anyone. Well done Waylon, you are AWESOME! Thank you again! :) More

Great Customer Service Overall, our experience with Toyota of the black hills has been beyond outstanding thanks to Nick Jacobs & the manager Darin Rittenour. We have had to Overall, our experience with Toyota of the black hills has been beyond outstanding thanks to Nick Jacobs & the manager Darin Rittenour. We have had to purchase multiple cars, and knowing the reliability of Toyota, having great customer service helped us even more. We didn't go in and try to negotiate or anything, there was a price we set, and they gave us our choices. We didn't get pushed out of our comfort zone to spend more at all. It was a great overall experience, and the only dealership/dealer that I will ever go to while living in South Dakota. More

We had previously owned a Toyota Highlander....so we are glad to own one again. Salesman, Janusz, was terrific. He explained everything and got us off to a great start with the new Highlander. It glad to own one again. Salesman, Janusz, was terrific. He explained everything and got us off to a great start with the new Highlander. It was a pleasure getting to see financial wizard, Jerry Mansfield, again. We have know him for some time. Overall.....an excellent experience! More

The only good part of my trip! Bobby and Jerry made buying my first new car easy and the only part of the trip out here stress free!! After shopping around for a dealer and dealersh Bobby and Jerry made buying my first new car easy and the only part of the trip out here stress free!! After shopping around for a dealer and dealership I ran into Toyota of the Black Hills and then to Bobby. Traveling out to Rapid City from San Diego, CA shows how interested in buying a vehicle from this particular dealership I was.They took care of everything as fast as they good even thou we ran into weather and schedule constraints! I wouldn't have changed the experience for anything. They're great and honest people! Bobby is extremely honest and puts it to you straight, something I appreciated greatly. Jerry was just as honest and extremely efficient with his paperwork. Best experience yet, I'll definitely be back! More

After receiving a newsletter from Toyota of the Black Hills through e-mail, my interest was piqued by a "barn burner special" listed; a 2010 Toyota Avalon with one previous owner and low mileage. I wante Hills through e-mail, my interest was piqued by a "barn burner special" listed; a 2010 Toyota Avalon with one previous owner and low mileage. I wanted to check out the 2010 Avalon. I had previously visited with Bobby Willert on another service visit. Bobby was friendly and we had a good visit. Bobby retrieved the 2010 Avalon and we discussed the vehicle, it's history, and pertinent details. We took it for a test drive. I noticed a noise in the steering column and the bushing will be replaced by the dealership. Bobby presented my offer for the Avalon to the management. It was accepted. I was not planning on purchasing a different vehicle quite yet, but it was too good of a deal to pass up. Bobby was great to work with as he is easy to talk to, honest and forthright, and friendly. I did not feel pressured or rushed into buying this vehicle. I would, and have recommended this dealership (and Bobby) to others. More

Bobby was by far the best dealer I've had the pleasure to work with. He's very personable, honest and down to earth. Jerry was also great when I came to the finance side he had me wai an extra da pleasure to work with. He's very personable, honest and down to earth. Jerry was also great when I came to the finance side he had me wai an extra day so he could negotiate me a better interest rate, which he definitly succeeded in doing. More

We had a wonderful experience when we went to Toyota of the Black Hills. Bobby was very helpful in finding the perfect vehicle for us!! He was not pushy and we felt instantly at ease. Jerry was very helpfu the Black Hills. Bobby was very helpful in finding the perfect vehicle for us!! He was not pushy and we felt instantly at ease. Jerry was very helpful with our financing needs and the closing of paperwork was quick. We will definitely recommend Bobby for any future purchases!! More

Bobby Willert in an exceptional salesman. He provided us with the best car buying experience we have had in working with three different dealerships in Rapid City. Bobby is a true asset to Toyota of the Bla with the best car buying experience we have had in working with three different dealerships in Rapid City. Bobby is a true asset to Toyota of the Black Hills. He helped us find the vehicle to best suit us, took the time to show us different car features, informed us of great financing special, and helped us to get the best deal in order for us to make a trade-in/purchase. We highly recommend Bobby Willert. The new dealership is beautiful. If the Service Dept. is as good as our experience with Bobby we will be trading our other family car for a new one at Toyota of the Black Hills. More

Les went above and beyond when Toyota Corp deemed my $400.00 part replacement as not covered under warrenty even though it was a factory service bulletin. I decided to bite the bullet and have the serv $400.00 part replacement as not covered under warrenty even though it was a factory service bulletin. I decided to bite the bullet and have the service sceduled anyways. When my appointment day came around and the service was completed Les let me know that he fought on my behalf and got the replacement part and all labor covered under good will with his rep. It was great to see the dealership stereotype broken and that Toyota of the Black Hills is customer service oriented! Thanks Les! More

On a very cold December day my wife and I found ourselves browsing the crew max Tundras. Honestly, we chose to look at vehicles in such cold weather to avoid any and all car salesmen. Prior experience with browsing the crew max Tundras. Honestly, we chose to look at vehicles in such cold weather to avoid any and all car salesmen. Prior experience with a competing dealership left us dissatisfied. Then Justin Carlin appeared and braved the cold weather!!! He worked hard to make the deal happen, he had patience, and most importantly we left happy and satisfied. More