Delray Acura

STopped by to test drive the new RDX. It was a great drive. I currently drive a TL and am hoping to trade it in in the next 6 months. I will be back. drive. I currently drive a TL and am hoping to trade it in in the next 6 months. I will be back. More

I went to the dealership based on a friend purchasing her car there and all her service work. I found them to be friendly, knowledgeable and well priced. My parents and daughter now own a MDX from their st car there and all her service work. I found them to be friendly, knowledgeable and well priced. My parents and daughter now own a MDX from their stores and I plan to get a MDX by June 2013. More

Wonderful experience, both Richard and Bill help us, explained everything about the car we were interested in, took all the time necessary. No high pressure at all. Test drove the car twice, explained explained everything about the car we were interested in, took all the time necessary. No high pressure at all. Test drove the car twice, explained and demonstrated all the features to us. We bought the car, car was ready as promised, Bill sat with us for quite some time in the car and explained all the features, set the radio stations and garage remote. Explained the Navigation to us. Everyone was great to deal with. Best experience of any car dealership I have ever been to, and I have been to many. More

Attempted to have a warranty issue with an outside panel repaired in a timely manner. Service person not only had a negative attitude but refused to verify if part would be available the next day for a tim repaired in a timely manner. Service person not only had a negative attitude but refused to verify if part would be available the next day for a timely repair. I requested that the part be overnighted with a tracking number or a simple telephone call to determine if part would be available. I was informed that was not their "protocol" and the only option was to wait until the next day to see if the part was in. As a result of this outcome, I went back to Delray Acura to pick up the car and have the warranty work performed by Phil Smith Acura in Pompano Beach without incident. This is not the customer service that anyone should anticipate from a premium brand like Acura. Anthony or Andy, the service rep at Delray Acura should not be in a customer service job. I have never experienced an incident of such poor customer service as an Acura owner for the past 7 years. More

I bought a used car with less than 50 thousand miles. It was older so I had to buy "as is".... Once I got home it leaked major oil.... over 1200 dollars in repairs, more to come. The sales man guarenteed t was older so I had to buy "as is".... Once I got home it leaked major oil.... over 1200 dollars in repairs, more to come. The sales man guarenteed that all was working well...NEVER trust a car sales man. Before buying the car the motor for windows needed to be replaced, I left car for 5 days to come back to pick up and oops... they hadn't even looked at it!!!!!! I had to rent a car till it was fixed. Whenever I have called to speak to service or sales the answering system SUCKS!!! Always disconnected and everyone is RUDE!!! DON'T BUY A CAR FROM THIS PLACE!!!!!!!!!!!!! More

When I complained about the price of an oil change I was met with indifference. Asked why they are $20 higher than every other Acura dealer in the area and was told that's just how they price it. When telli met with indifference. Asked why they are $20 higher than every other Acura dealer in the area and was told that's just how they price it. When telling Mary that I would go elsewhere for my oil changes, she replied with "GOOD"! Ouch!! I just dropped $35,000 on a new RDX only two months ago. Will never go back this Acura dealer. More

I HAVE BEEN BRING MY ACURA TL INTO DELRAY ACURA FOR ABOUT 1 YR . THE STAFF HAS CHANGE FOR THE BETTER . I HAVE BEEN DEALING WITH MIKE AND HE IS REALLY GREAT .. HE CARES AND MAKES ME FEEL LIKE I AM VIP . BEFOR 1 YR . THE STAFF HAS CHANGE FOR THE BETTER . I HAVE BEEN DEALING WITH MIKE AND HE IS REALLY GREAT .. HE CARES AND MAKES ME FEEL LIKE I AM VIP . BEFORE COMING HEAR I WAS GOING TO QUICK LUBE PLACE THEY WHERE USING A CHEAP OIL THAT WAS CAUSING MY ENGINE TO MAKE NOISE . I WILL NEVER GO ANYWHERE ELSE THE PRICE IS ABOUT THE SAME IT IS DONE RIGHT AND I FEEL SAFE WHEN I LEAVE . THEY EVEN HAND WASH MY CAR.. IT IS A GREAT PLACE YOU MUST TRY THEM GIVE MIKE A CALL HE IS AT EXT 230. NICOLE More

I took my car in for service 4 times in 5 months. I spent over $6000, and the problem was never solved. They seem to be nice people, but they can't repair my car's engine problem. They also inadvertantly sev over $6000, and the problem was never solved. They seem to be nice people, but they can't repair my car's engine problem. They also inadvertantly severely scratched my rear bumper. More

Sales person Named "Paul" Was completely Unprofessional, constantly used profanity when speaking to me. I was lied to, treated very rudely, disrespected and offended. This is yet the worst e Unprofessional, constantly used profanity when speaking to me. I was lied to, treated very rudely, disrespected and offended. This is yet the worst experience in costumer service i have ever encounter and i writing this in hopes that someone will read it and avoid the horrible service provided by this DELRAY Acura dealer. Avoid it at all cost. More

He was very devious, Lied, jumbled numbers in the He was very devious, Lied, jumbled numbers in the invoice so it implied a different amount. It looked in the invoice like he was paying for my old He was very devious, Lied, jumbled numbers in the invoice so it implied a different amount. It looked in the invoice like he was paying for my old car separately, but instead, it was charged towards the down payment, causing me to pay above the sticker price. He is a real abuser and extremely dishonest. On top of overpaying about $5000 above the car's price, I was missing some accesories that they were supposed to come with the car but they never delivered. Avoid these abusers. More