Delray Acura

Sales person Named "Paul" Was completely Unprofessional, constantly used profanity when speaking to me. I was lied to, treated very rudely, disrespected and offended. This is yet the worst e Unprofessional, constantly used profanity when speaking to me. I was lied to, treated very rudely, disrespected and offended. This is yet the worst experience in costumer service i have ever encounter and i writing this in hopes that someone will read it and avoid the horrible service provided by this DELRAY Acura dealer. Avoid it at all cost. More

He was very devious, Lied, jumbled numbers in the He was very devious, Lied, jumbled numbers in the invoice so it implied a different amount. It looked in the invoice like he was paying for my old He was very devious, Lied, jumbled numbers in the invoice so it implied a different amount. It looked in the invoice like he was paying for my old car separately, but instead, it was charged towards the down payment, causing me to pay above the sticker price. He is a real abuser and extremely dishonest. On top of overpaying about $5000 above the car's price, I was missing some accesories that they were supposed to come with the car but they never delivered. Avoid these abusers. More

Dealer lied when the sales manager told me that the Hyundai Azera I was purchasing was a dealer demonstrator and I would have a 5 year/60,000 mile warranty. After I bought the car, when I brought my ca Hyundai Azera I was purchasing was a dealer demonstrator and I would have a 5 year/60,000 mile warranty. After I bought the car, when I brought my car in for service to repair a defective windshield wiper, I learned that the vehicle was a buy back from Hertz rent a car. It was, in fact, used as a fleet vehicle by Hertzwhere it had been in an accident, the hood was damaged, the windshield was shattered and replaced by a non Hyundai mechanic and the windshield wiper was not fully functional because the sensor and circuitry had not been reinstalled. The General Manager, Kevin O'Neill, told me that the warranty was voided because Hyundai had not done the repair, and he refused to repair the inoperative windshield wiper. More

This dealership did not properly torque the lugnuts on my tires after rotation causing one of the wheels to come off two weeks later. They initially told me they would "take care of it" and reneged on this. tires after rotation causing one of the wheels to come off two weeks later. They initially told me they would "take care of it" and reneged on this. Do not trust them to rotate your tires. They cannot even do it right for the 80.00 they charge. Their service manager, Dwayne Roberts, is a coward as well and could not even call me himself to tell me they were not accepting responsibility. He also used legal terms in a hilarious manner to try to have me comply. They tainted my view of Acura. I was in the market for a new Acura but would never consider them and will bash them to anyone who will listen. More

Stay away from their on-line parts department. They are completely indifferent and unresponsive. They will ignore your emails and lie about when your order was shipped. They promise same day shipment but completely indifferent and unresponsive. They will ignore your emails and lie about when your order was shipped. They promise same day shipment but a week has gone by and the order still has not shipped. More

My friend bought a new car here and returned it two days later with water on the floor from a defective A/C unit. No customer service skills and total lack of communication on their part. They kept his dep later with water on the floor from a defective A/C unit. No customer service skills and total lack of communication on their part. They kept his deposit and took back the defective car. I tried to buy a car here and was told, "take it or leave it..." UNVBELIEVABLE! WOULD NEVER BUY HERE AND WOULD NOT RECOMMEND TO ANYONE WHO LIKES TO BE TREATED WITH RESPECT. More