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Del Toyota
Thorndale, PA
6,617 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,617 reviews
August 31, 2024
I was given bad information on my inspection report. I confronted the service dept. and was blown off. Matt Johnson did respond to my email. His response was the standard "we strive for excellent serv I confronted the service dept. and was blown off. Matt Johnson did respond to my email. His response was the standard "we strive for excellent service and customer satisfaction". In this particular case, that was not sufficient. I no longer trust the service department and will seek other options for future service More
by PHOTODAN
Verified CustomerEmployees Worked With
August 30, 2024
Easy experience! Communication was great! I dropped my car off and received texts communication about price and the process. Communication was great! I dropped my car off and received texts communication about price and the process. More
by HARRIS.AMANDAL08
Employees Worked With
Shawn Krause
August 29, 2024
Leased a new Corolla, this is my 2nd lease vehicle from here. Had to wait a few weeks for it but that was ok. Sale went pretty smooth, very busy dealership, they sell a lot of cars so they must be doing th here. Had to wait a few weeks for it but that was ok. Sale went pretty smooth, very busy dealership, they sell a lot of cars so they must be doing things right. Will go back again when needed. Service dept. is excellent too. More
by JLC249
Employees Worked With
Other Employees :
Steve-tech, Susan-service, Mel-detailing, Charlie-parts
August 28, 2024
We experienced great service. Our salesman, John Norris, did a fantastic job and all the Del Toyota staff treated us great. We are very happy with our Tacoma! Our salesman, John Norris, did a fantastic job and all the Del Toyota staff treated us great. We are very happy with our Tacoma! More
by Brian.grant2591
August 28, 2024
Excelente atención de todo el personal ya que no hablo inglés y casi toso el personal domina el inglés y el español muy importante 👍🏽 inglés y casi toso el personal domina el inglés y el español muy importante 👍🏽 More
by TIOFERDOM
August 28, 2024
Always a great experience with service department and technicians. Even the cashiers are suer friendly.. technicians. Even the cashiers are suer friendly.. More
by doran2013usa
Employees Worked With
August 28, 2024
En realidad me trataron muy bien ,por parte de todo el personal y en realidad los felicito por este gesto, para mi opinión estoy muy satisfecho por el trato hacia mi persona 👍🏽 personal y en realidad los felicito por este gesto, para mi opinión estoy muy satisfecho por el trato hacia mi persona 👍🏽 More
by TIOFERDOM
Employees Worked With
August 27, 2024
My appointment was for a state inspection and some routine maintenance. I have two complaints. The maintenance was expensive. For example, the oil change was over $100. And I had to wait for over 2. routine maintenance. I have two complaints. The maintenance was expensive. For example, the oil change was over $100. And I had to wait for over 2.5 hours. It was a hour or so before they took the car back. More
by dukovic
Employees Worked With
August 27, 2024
Devin did a phenomenal job getting to understand my needs during a rough transition from totaling my car to buying my new Tacoma. He displayed compassion, understanding and a generous wealth of knowledge abo during a rough transition from totaling my car to buying my new Tacoma. He displayed compassion, understanding and a generous wealth of knowledge about the brand of Toyota and all the questions I had about my options as a Truck buyer. Del toyota and his team should be very fortunate to have Devin on their team. More
by Seanbrady05
Employees Worked With
Devin Lieberman
August 26, 2024
Easiest and best dealership experience I've ever had. I was in an out in about an hour. No pushy tactics on "extras." Honored the agreements put in place before meeting at the dealership. Quick, easy, to I was in an out in about an hour. No pushy tactics on "extras." Honored the agreements put in place before meeting at the dealership. Quick, easy, to the point. I WILL def buy here again in the future. More
by jecrocker
Employees Worked With
Kyle Quittner
