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Dean Team Subaru Volkswagen - Service Center

Ballwin, MO

4.8
299 Reviews

299 Reviews of Dean Team Subaru Volkswagen - Service Center

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August 18, 2022

Dean team and it’s employees are always very friendly knowledgeable and efficient. We would never go anywhere else. More

by Mary Ellen Block
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

I bought a Volkswagen but the service feels like I purchased a Rolls Royce. Great customer service everytime! More

by ccw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer
August 18, 2022

Nice new facility but customer parking(lack of) an inconvenience. Scott Sack, the service writer, is top notch-good communication and attentive follow up. More

by Flatlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sack
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Great service. Fast, friendly and clear descriptions of the work to be performed. Work was completed as promised and I was on my way with no hassle. More

by Bob V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Great, loved our salesman Mark Harmon. Very responsive and helpful with our purchase in 2019 More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Duke is excellent and super friendly. Very knowledgeable about his field. Shares lots of good information at every service visit More

by Jennie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Paul and the Dean “dream” Team VW techs have really helped me lately. My Atlas has had a few quirks lately - requiring multiple, unrelated services. Paul is always quick to respond, and has been able More

by Momlife9808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2022

Paul Absolutely crushed it for us. Tried working with two other STL VW dealerships on a recall and major maintenance issue under warranty and got terrible service. Paul and the Dean te More

by AV8R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Dukes customer service was excellent, timely and efficient. Definitely will continue service at Dean team More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

The service representative Paul Fix is great. He’s my go to person when it comes to my 2013 Jetta TDI. More

by BigTDiesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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