Dean Team Subaru Volkswagen

Wes was wonderful!!!! He was very friendly and helpful and went out of his way to make sure I was taken care of!! I would highly recommend him! When I buy again I will be returning to Wes at the Dean Team and went out of his way to make sure I was taken care of!! I would highly recommend him! When I buy again I will be returning to Wes at the Dean Team :) More

I found the Dean Team dealership to be very customer friendly and helpful in finding me a new car. I came to find a specific car for my model to model trade in and the sales staff, particularly John Os friendly and helpful in finding me a new car. I came to find a specific car for my model to model trade in and the sales staff, particularly John Ostlund, was very knowledgeable and successful in finding exactly what I wanted for the deal that I wanted. The financial agent, Rick Richard, was great in that he made it all happen and I was able to drive home in my new car! They might do this all day long but I have only purchased a new car myself a couple of times and they both took the time to explain everything to me and make sure that I understood and was happy with my decision to purchase a car from them. Thanks for making it so easy and a relatively painless experience. More

I am so thankful to Tim Everhart and Rick Richards. I drove home with the car of my dreams--love it! I adore my PT Cruiser Convertible and the price was perfect for me! Tim and Rick were so warm, frien drove home with the car of my dreams--love it! I adore my PT Cruiser Convertible and the price was perfect for me! Tim and Rick were so warm, friendly and helpful. Tim even picked me up after work so I could get to the dealership and drive my car home from there. They did the impossible for me, as I have 0 credit and have been turned down by other dealerships--they went to bat for me and made it happen. Rick worked tirelessly on my behalf as did Tim! And they didn't make me feel like a second class citizen for having 0 credit. They treated me with respect, kindness and warmth. I highly recommend this dealership. In my book, it is the best dealership in town. They are honest, good people. Not to mention, I have a five year warranty or 192,000 miles (so happy about that!). Now, I can build my credit at last! And enjoy a beautiful machine! More

Carl was very good at explaining everything regarding price and terms of purchase. Any time I felt unsure of anything he stopped and took the time to make sure all was understood. The only issue we had w price and terms of purchase. Any time I felt unsure of anything he stopped and took the time to make sure all was understood. The only issue we had was with the extended warranty financing rates being higher than the original 1.9% rate we thought we would get. All told, it was a very productive day. This is in complete contrast to Suntrup VW who at a minimum could be described as deceptive and utilizing false advertising to get customers through their doors. Suntrup used high-pressure sales tactics as well as a condescending and insulting attitude. Dean Team's prices were decent as we were able to get a 2013 model for less than the price of a comparable 2012 model at Suntrup. Thanks Dean Team! More

I purchased a new VW Beetle from Adam Novik, and I could not be more excited about the car and happy about the whole experience with the Dean Team. In addition to Adam, all the people at this location trea not be more excited about the car and happy about the whole experience with the Dean Team. In addition to Adam, all the people at this location treated me with kindness and respect. Even after doing my homework, as a woman, buying a car on my own was daunting. Adam has a tremendous amount of expertise which helped to help make me feel comfortable that what I was buying was the right car for me and at a great price. He even picked up on some of my quirks and concerns I had not yet voiced and made sure to go over every aspect of the car and buying process and left me extremely impressed. I never felt pressured to make a decision or that I was wasting anyone's time. Adam also was able to track down the exact car I wanted and had it delivered quickly. Very professional dealership, so glad I did not buy this car anywhere else. More

Easiest car purchase ever. They really went the extra mile to find the car I wanted and gave me extra financing options. I actually hate going to car dealerships, but I'd feel pretty comfortable going b mile to find the car I wanted and gave me extra financing options. I actually hate going to car dealerships, but I'd feel pretty comfortable going back there. No conflicts whatsoever. More

Wes was very efficient and knowledgeable about the vehicle we purchased. He was very friendly, and kept us well informed as Rick was trying to work out the financial aspect of the sale. We came up t vehicle we purchased. He was very friendly, and kept us well informed as Rick was trying to work out the financial aspect of the sale. We came up to St. Louis one day, then drove back the next day to finalize the deal. We are very happy with our purchase & will recommend your dealership and sales staff to our friends & family. Thank you. More

Adam managed the transaction with a high level of knoledge and customer focused attention. He listened to our needs and helped us make the right decison - he went tyhe extra mile!!! a true profession knoledge and customer focused attention. He listened to our needs and helped us make the right decison - he went tyhe extra mile!!! a true professional... THANKs. More

We had the pleasure of working with Wes Gallegos who was more than outstanding. My wife and I came in to check out a car we found online and ended up not liking it. Unlike other dealerships we've visited an more than outstanding. My wife and I came in to check out a car we found online and ended up not liking it. Unlike other dealerships we've visited and sales consultants we've talked to, Wes and the Dean Team cared enough to take the time to sit down with us to discuss other options. Some dealerships just give out their card and say we'll call you or you call us if something similar comes in, but Wes sat down with us and we talked about what we wanted and ended up buy a great car. I would definitely recommend Wes and the Dean Team in Ballwin to anyone - they are great! More

Adam was very helpful through the whole process. Did not get that feel of the "pushy" salesman so many people are accustomed to. Definitely recommend! get that feel of the "pushy" salesman so many people are accustomed to. Definitely recommend! More