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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,829 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,829 reviews

December 28, 2014

Great Business I dealt with the salesmen Jason Moore. He took the time to explain all of the cars to my wife and I, we found what we were looking for and have never More

by scott63304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
December 27, 2014

Smooth no-pressure experiance Started looking at cars on Christmas eve and Adam walked around with me (in the rain) and provided a lot of options and useful information. I came ba More

by Piper1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Moore
December 27, 2014

Very happy with my Jetta I was very pleased with the overall service and respect I got from Jim. He was not pushy and did not try to sell me on something I didn't come in look More

by Jcs52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 26, 2014

Great experience I hate buying cars, but I enjoyed working with James Becker at Dean Team. He has a very calm demeanor and a no-pressure sales attitude that convinced More

by gendrd82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Becker
December 22, 2014

Great buying experience I went in "just to look" and fell in love with my new SUV?????? Good customer service and professional staff. Felt no pressure... Love my new ride???? More

by Msjoyq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
December 21, 2014

Great Experience! I met with Tony a few times before I ultimately purchased a car from Dean Team Subaru. Tony was informative, friendly and helpful without ever being More

by markh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Tony Wright
December 20, 2014

Fast and friendly Scott and Jimmy are your go to guys!! Friendly courteous and helpful. These aren't pushy and gave me everything I asked for in my VW. My wife loves he More

by Hulk Smash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Rick Richard
December 18, 2014

Service Advisor Service advisor non helpful, could not answer questions in which I had, did not offer any alternatives or solutions. Thanks Eric for nothing and poor More

by dufferdink
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Dec 23, 2014 -

Dean Team Subaru Volkswagen responded

I am sorry to hear about the experience you had in my service department. I would like to speak with you so I can understand what happened, and prevent it from happening in the future. Please contact me at your earliest convenience. My name is Tom Gould. I am the Service Director for Dean Team Subaru/Volkswagen and Dean Team Hyundai. I can be reached at tomgould@deanteam.com or 636-227-0100. Thank you.

December 15, 2014

Wonderful experience! We had a great experience buying a car with the Dean Team a couple weeks ago. Tony was kind, helpful, and answered all of our questions without being More

by Emily Henriksen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wright
December 15, 2014

Great Experience Purchasing my First Car! I recently entered the workforce after graduating college and finally saved up enough money to buy my own car! Richard was not only extremely informat More

by apeters2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
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