Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Our visit was a reatively painless one (in the realm of car shopping) and,overall, a good experience. Salesman was pleasant and very knowledgeable about the car we ended up purchasing. The dealership made car shopping) and,overall, a good experience. Salesman was pleasant and very knowledgeable about the car we ended up purchasing. The dealership made the payment at the end of the transaction easy for us to coordinate. More
Neil went above and beyond helping me and my husband purchase our new car. He made us feel extremely comfortable with our purchase and made sure were completely satisfied. As we were! purchase our new car. He made us feel extremely comfortable with our purchase and made sure were completely satisfied. As we were! More
My experience with Scott Roberts and The Dean Team Dealership during the purchasing process of our new 2011 Jetta was great. The staff was friendly and cordial and they were very thorough in showing Dealership during the purchasing process of our new 2011 Jetta was great. The staff was friendly and cordial and they were very thorough in showing us the benefits of owning a Volkswagen. They also worked with us in finding the vehicle and options that worked within our budget. We highly recommend Scott and The Dean Team. More
Amir and the crew at Dean Team were polite, helpful, and assisted me in finding what it was I was looking for. I would highly recommend them to other potential buyers in the future assisted me in finding what it was I was looking for. I would highly recommend them to other potential buyers in the future More
I was very pleased with my overall experience with Dean Subaru/ Volkswagen and Scott Roberts. Emails were promptly returned, questions were answered in plain English, and I feel like the price we agreed up Subaru/ Volkswagen and Scott Roberts. Emails were promptly returned, questions were answered in plain English, and I feel like the price we agreed upon was fair. The gentleman I dealt with in the finance department was courteous and took care with our paperwork. The process of negotiating the deal was fast and plain. I would recommend Dean Subaru. More
Leased a Forester - wanted body side molding & a cargo cover added on. Jeff said it would take a few a hours in service. I decided to wait instead of driving across town in a rental car to my home. cargo cover added on. Jeff said it would take a few a hours in service. I decided to wait instead of driving across town in a rental car to my home. Car was ready in a hour! I was pleased with his further explanation of the gauges in the dash. More
We were previous Honda buyers for past 15 years (6 hondas), so this was a scary transition. Amir made our transition to VW a friendly, welcoming experience. He listened to our needs and wants and sa hondas), so this was a scary transition. Amir made our transition to VW a friendly, welcoming experience. He listened to our needs and wants and satisfied both. He projected extreme knowledge, pride, and professionalism in the name brand and represented the dealership very well! He has a great future ahead of him! James Crowe, finance manger, was outstanding in clearly presenting all our finance options in simple, concise terms Mr Dean even gave us a complimentary VW hat as a welcoming gift. We got a great deal...awesome new Jetta TDI...and we will spread the Dean Team Gospel! More
Very positive experience with Scott and the dealership. Everything was hassle free and upfront and we left satisfied with a great deal. I would highly recommend. Everything was hassle free and upfront and we left satisfied with a great deal. I would highly recommend. More
The one thing that made this buying trip great was working with our salesman John Ostlund. He had a really straight-forward approach and just went right into a great offer that we took. He made the wh working with our salesman John Ostlund. He had a really straight-forward approach and just went right into a great offer that we took. He made the whole process that much easier and I can honestly say that he was a very big reason we chose to go with Dean. Thanks John! More
My husband was traveling from Ohio to Oklahoma when the emergency lights came on in his VW PASSAT as he neared the St. Louis area. Back in Ohio, I called four VW dealerships in St. Louis who turned down m emergency lights came on in his VW PASSAT as he neared the St. Louis area. Back in Ohio, I called four VW dealerships in St. Louis who turned down my request for an emergency appointment because they were booked solid. Then I called Dean Team Subaru Volkswagen and, although they were also completely booked, they "didn't want to leave us in trouble in the middle of a long distance trip." MARK and JEFF squeezed us in, fixed the problem (which turned out to be a recall) AND also fixed another recall airbag issue. THEY ARE TERRIFIC in our book! Very thoughtful and caring despite their busy schedule. We highly recommend this dealership. Obviously if their service department treats customers so well, their sales staff must be wonderful as well. More