Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,184 reviews
Refreshing to work with such a top notch Sales Consultant! Jason was amazing to work with. It is refreshing to work with a sales consultant in the car business that actually follows up and follows through wit Jason was amazing to work with. It is refreshing to work with a sales consultant in the car business that actually follows up and follows through with the entire shopping experience. Jason made the car buying experience enjoyable. I would recommend Jason to anyone wanting to buy a car! More
Excellent experience 5 star rating was given because I was more than happy with all of the service provided. Jason explained everything thoroughly and answered every quest 5 star rating was given because I was more than happy with all of the service provided. Jason explained everything thoroughly and answered every question that I had. Wonderful service from the entire staff and would highly recommend! More
Local and Lasting I must start by mentioning that I own a small local business and am very pro-local when making my purchases. That being said, I also want to feel th I must start by mentioning that I own a small local business and am very pro-local when making my purchases. That being said, I also want to feel that my rationale is justified and my transactions are smooth, cost effective and personal. I received all of that at Dean Team. Because of my schedule, I started with an online search and a coordinated effort with a salesman named Matt Hampton. Throughout my process Matt explored different features and benefits to meet my particular needs. Once I decided to follow thru with a purchase, I was anxious to secure the vehicle I had chosen. Matt was away for a day and Jason Moore, continued the fine service seamlessly and we finalized the deal. Sales is a competitive business, but the transition and the entire process was flawless. When you make a larger purchase such as a vehicle. you want to feel good. Its an expensive acquisition and one that the average individual knows little about and does not perform often. I looked, I found, I purchased. It was a great experience from the first conversation until the paperwork was completed. See you next time. Thanks Matt and Jason. More
New to me car! Matt Hampton helped me find the SUV I was looking for. I gave him the criteria and he found one that was not even on my radar. I'm obsessed with my 20 Matt Hampton helped me find the SUV I was looking for. I gave him the criteria and he found one that was not even on my radar. I'm obsessed with my 2013 Tiguan and would highly recommend it! :) wouldn't want to do business with anyone else! More
The perfect experience I've driven Subarus for some years now and have dealt with Dean Team in the past. My mother even bought a new outback from them last year. I've alway I've driven Subarus for some years now and have dealt with Dean Team in the past. My mother even bought a new outback from them last year. I've always had very good experiences and the sales manager Scott Roberts is second to none. I've always wanted to look at a Volkswagen and this is how I met Matt Hampton. Do yourself a favor and go talk to Matt before you go anywhere else. He will work tirelessly to find you exactly what you are looking for. He has got to be one of the most personable, hard-working, trustworthy people I've ever met and I will refer him to anyone and everyone I know regardless of the type of car they're looking for. Annie in service is great also, she took care of everything by wife's outback needed and in the time promised! More
Making unexpected car purchases painless I purchased my first car from Carl at Dean Team VW Ballwin in 2011. Since then, I have had two unexpected purchases of replacement cars (hail storm d I purchased my first car from Carl at Dean Team VW Ballwin in 2011. Since then, I have had two unexpected purchases of replacement cars (hail storm destroyed first TDI, TDI buyback). The process was painless. Carl helped me pick the car that was the best fit for me. He was able to use the criteria I specified to locate the model and trim level I was looking for and had it ready before I was scheduled to turn my Jetta TDI in. They were very flexible with handling the financial side of things to that it lined up with the TDI settlement process. I highly recommend Carl and the Dean Team in Ballwin. More
Wonderful to work with My wife and I had the pleasure of working 2 sales representatives: Ryan and Richard. We never have worked with Dean Team VW Ballwin and I would say My wife and I had the pleasure of working 2 sales representatives: Ryan and Richard. We never have worked with Dean Team VW Ballwin and I would say the experience was fantastic from the beginning to the end. Richard bent over backwards to make sure all our needs were met, especially coming in after his day was officially over because I could not meet him until later in the day. We are very happy with the service, allowed us to change our minds and gave us options that fit our needs. :) More
Excellent Car buying Experience Jason was easy to work and communicate with during the entire process. We were from out of the area and he went above and beyond answering my question Jason was easy to work and communicate with during the entire process. We were from out of the area and he went above and beyond answering my questions and informing me about the vehicle before we made the trip to complete the purchase. More
No pressure. Very easy to work with. Very knowledgeable At the last hour, we decided to buy a car for our daughter's birthday. I first searched for options on the Dean Team website and knew a direction we At the last hour, we decided to buy a car for our daughter's birthday. I first searched for options on the Dean Team website and knew a direction we should take to get the best car for the money. The Dean Team placed us in the hands of a very kind, non-pushy, very knowledgable salesman (Jason) who worked extremely hard to find us what we needed...within 2 days! We purchased an amazing car that beat our expectations. The car was perfectly cleaned and ready with a big red bow for the perfect surprise. A+++ service and quality. More
Delightful Ryan was very knowledgeable, curtious and conscience of my time! I hate buying cars and Ryan made it enjoyable! Love the Dean Team. I did my TDI buyba Ryan was very knowledgeable, curtious and conscience of my time! I hate buying cars and Ryan made it enjoyable! Love the Dean Team. I did my TDI buyback and he sold me a new 2017 Golf Alltrack wagon! More