Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Customer Satifaction. I’ve worked w Paul on two deals now and will say he is one of the best. My concerns were his and his knowledge of product as well as family life rela I’ve worked w Paul on two deals now and will say he is one of the best. My concerns were his and his knowledge of product as well as family life relating to car purchases made me very comfortable. I will not buy a car anywhere else. More
Easiest Purchase Ever! I'm a car nut and I do my research. Before I walk into a dealership, I pretty much know what I want, and I mostly just want to drive the vehicle and I'm a car nut and I do my research. Before I walk into a dealership, I pretty much know what I want, and I mostly just want to drive the vehicle and see if the reviews are accurate. I first came in on a Saturday afternoon (always a busy day) and asked Pete Ostlund if I could drive a Crosstrek. Color wasn't important, I just wanted to see what it drove like. Pete said sure, we did a quick test drive, and the vehicle met my expectations. I told Pete that I had to bounce things of my wife (since she wasn't along for the ride), and that I'd be back in touch. He said fine, with no pressure (like "what would it take to earn your business, today" crap). My wife and I ended up finalizing our list of desired options, got back to Pete on Tuesday, and he said he had what we wanted, so we scheduled another test drive for Thursday. When we arrived, he asked if we wanted him to come along, we said "no", and he was fine with that. We did our test drive, sat down, told him what we wanted for our trade, and had a deal in place in less than twenty minutes. We couldn't actually finalize everything that evening (I hadn't brought the title for the trade), but I had no problem coming back in the morning. On Friday, I came back, finalized the paperwork, got my tour of the new car, and left as a happy camper. This was my first experience with Pete and the Dean Team. I was truly impressed with how easy everyone made things, while still giving us a better deal than the dealer closest to us. There were absolutely no high pressure sales tactics, and the vibe in the dealership was laid back and positive. Like many people, I don't need to be "sold", but I certainly do appreciate great service. The Dean Team will certainly be at the top of our list the next time we're looking for a new car. More
Great experience! Richard really knew his stuff about the vehicles we looked at. Would recommend him and the dealership to anyone. Jason Moore made the finance part e Richard really knew his stuff about the vehicles we looked at. Would recommend him and the dealership to anyone. Jason Moore made the finance part enjoyable. Both are very friendly and made us feel like they really wanted us there. More
Great experience Buying from Dean Team and especially working with John was a great experience. It was nice not having a pushy salesman as most car buying dealers are Buying from Dean Team and especially working with John was a great experience. It was nice not having a pushy salesman as most car buying dealers are known for. They will get my return business. More
Great place to by a car Easy and hassle free is the best way describe this place and our salesman John Ostlund. From the first meeting he only wanted to make sure that we we Easy and hassle free is the best way describe this place and our salesman John Ostlund. From the first meeting he only wanted to make sure that we were happy and went out of his way to make it happen. Friendly atmosphere. More
Thank you Matt Hampton at Dean Team Ballwin VW went the extra mile to help me locate the model I was looking for. He was available to answer questions and was c Matt Hampton at Dean Team Ballwin VW went the extra mile to help me locate the model I was looking for. He was available to answer questions and was courteous and professional throughout the process. Will work with him hopefully again down the road. More
Quick, efficient, friendly I was able to drop off my car before work with ease. I received a text later in the morning to notify me that the repair (replacing the parking brake) I was able to drop off my car before work with ease. I received a text later in the morning to notify me that the repair (replacing the parking brake) was finished. The car was ready for me after work and I had no issues picking it up and paying. More
Great experience again. We have purchased several vehicles through the Dean Team. We continue to do so because they are quick and easy to deal with. I have referred friends We have purchased several vehicles through the Dean Team. We continue to do so because they are quick and easy to deal with. I have referred friends to Wes and he has taken care of them for me and I appreciate that. More
Excellent salesman, John Ostlund! Excellent Service! John made my husband and I feel like he had all the time we need to call, check out and select the Subaru we wanted. We even had him pull out of stoc John made my husband and I feel like he had all the time we need to call, check out and select the Subaru we wanted. We even had him pull out of stock a car on the back row with packing still on a car we thought we wanted. After a final change, he brought out the perfect car. We love our Subaru Outback so much, this is the 3rd one we’ve brought from John since 2012. We still have all three and they are all running like this new one. Our son and daughter-in-law will be receiving our first 2012 Subaru Outback. With all the maintenance being done by this dealership, we know we are passing on a car in great shape. More
Loyalty These guys will follow up and stick with you from start to finish. They worked with me over a few months and helped find me the right Passat. I'm happ These guys will follow up and stick with you from start to finish. They worked with me over a few months and helped find me the right Passat. I'm happy and satisfied with the team work it took to get me out of my old car and into my new. Thank you! -David Mertens More