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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,434 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,434 reviews

November 16, 2019

Michael was easy to work and knowledgeable about Subaru. He set up my phone connection in the car and showed me basic functions before I left. More

by Carol Keim
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon
Nov 18, 2019 -

Dean Team Subaru Volkswagen responded

Hi Carol! Thank you so much for your positive review. We're glad Michael was able to provide you with a great experience. Enjoy your new Subaru!

November 16, 2019

Best car buying experience I've ever had! My experience selecting the car of my dream and finalizing the transaction with Mike Harmon was wonderful and hassle free. I will recommend all those More

by JoeyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon
Nov 18, 2019 -

Dean Team Subaru Volkswagen responded

Hi Joey! Thank you for your great review. We're glad Mike was able to provide you with a positive car buying experience and get you in the car you were looking for!

November 15, 2019

My sister and I just recently both bought a new Jetta. Originally, we were going to buy it from the dealership in Columbia where we go go college, but then we met Richard Gotsch. His service was impeccabl More

by gabrielle.young71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Gotsch
Nov 18, 2019 -

Dean Team Subaru Volkswagen responded

Hi Gabrielle! Thank you for your great review and for choosing Dean Team! We're so glad that Richard was able to provide you and your sister with positive car buying experiences. Enjoy your new Jettas! We hope to be of service to you again in the future.

November 15, 2019

Micheal rocks! Would definitely recommend him! He made sure I got the car I wanted and was very patient with me through the whole process! More

by Meganq104
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon
Nov 18, 2019 -

Dean Team Subaru Volkswagen responded

Hi Megan! Thank you for your great review. So glad Michael was able to get you in the car you were looking for! Let us know if there's anything else you need!

November 15, 2019

Michael was very helpful. He was the most caring, Salesman, I have ever worked with. He knew lots of information and wanted to make sure I was happy, even if it was a smaller sale. More

by Spiezio541
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon
Nov 18, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review and for choosing Dean Team! We're so glad to hear that Michael was able to provide you with such a positive car buying experience.

November 14, 2019

AMAZING!!! Absolute best buying experience I have ever had. John Biermann and Mark McNulty were friendly, knowledgeable, and honest through the entire process. I will definitely be buying from them agai More

by dlaw5115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Westhoff, Mark McNulty, John Biermann
Nov 14, 2019 -

Dean Team Subaru Volkswagen responded

Thank you so much for your great review, we're so glad to hear that John and Mark were able to provide you with a positive experience! We look forward to working with you again in the future.

November 14, 2019

This is the second vehicle I’ve purchased from Dean Team. It was another pleasant experience. I worked with Andrew Scheetz, he was very nice and knowledgeable. I could ask a question and he had an answer. Th More

by Krystl
Recommend Dealer
Yes
Employees Worked With
Drew Scheetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Nov 14, 2019 -

Dean Team Subaru Volkswagen responded

Hi Krystl! Thank you for your great review and your repeat business! We're glad to hear Andrew was able to provide you with another positive experience.

November 14, 2019

Super easy to work with the way car buying should be will always be my go to and will continue to send my referrals his direction! Would go to mike for any and every car I or anyone I know would buy. The kin More

by Dylan foster
Recommend Dealer
Yes
Employees Worked With
Michael "Hershey" Harmon
Nov 15, 2019 -

Dean Team Subaru Volkswagen responded

Dylan, we are very happy to have provided you with such a positive experience! We will be sure to pass your comments to Mike for the great job/awesome work! Thank you so much again for your feedback! We hope you have a great day!

November 14, 2019

14th Subaru Purchase This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work with More

by Ken Grober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Harrelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Dean-Newberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Dustin Westhoff
Nov 14, 2019 -

Dean Team Subaru Volkswagen responded

Wow! Thank you for your great review, Ken, and for choosing Dean Team for the 14th time! We are so grateful for your loyalty.

November 13, 2019

It was excellent in every aspect. Rocco was our sales rep and he and his sales manager made the entire experience seamless and easy. Jason in finance was also a pleasure to work with. More

by smsullivan537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Schaeffer, Rocco Moore
Nov 13, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad Rocco, Jason, and Carl were able to provide you with a positive car buying experience. We hope to be of service to you again in the future!

Nov 14, 2019 -

Dean Team Subaru Volkswagen responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team here at Dean Team Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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