Back

Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,423 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Contact Dealership

15121 Manchester Road

Ballwin, MO

63011

Directions

By Type

Showing 6,423 reviews

December 30, 2019

Very responsive, cordial, and accommodating. I do wish they had removed all of the personal preset programming from the previous ownee. With everything being electronic, it makes it just that much harder More

by Kay
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Dean Team Subaru Volkswagen responded

Hi Kay! Thanks for your review. We're glad to hear Paul was able to provide you with a positive car buying experience. If you have any questions at all about your vehicle, please don't hesitate to reach out! We know the changing technology can take a minute to get the hang of and we'd be more than happy to help however we can!

December 30, 2019

Excellent Salesman We've purchased three Subarus from this dealership and this is the second Subaru we've bought from John & we will continue to recommend both them and More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2019 -

Dean Team Subaru Volkswagen responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Dave. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 29, 2019

Absolutely fantastic experience. Very laid back, very helpful and informative. The purchasing experience from start to finish was very smooth and hassle free. Easily the best car buying experience we hav More

by Casey
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty, Pete Ostlund
Dec 30, 2019 -

Dean Team Subaru Volkswagen responded

Hi Casey! Thanks for your review and business. We're so glad to hear that JD was able to provide you with your best car buying experience yet! Enjoy your new Subaru.

December 29, 2019

This is the second time we have bought from this dealership an both times we have been extremely happy with all of the staff especially Adam smith More

by aliceu22
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Smith, Steve Weissgerber
Dec 30, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your positive review and repeat business! We're glad to hear that Adam was able to provide you with a positive car buying experience. Enjoy your new Subaru!

December 28, 2019

Excellent service From the moment I sent the web inquiry to the close, nothing but a pleasant experience. Low pressure, good deal on the vehicle. Excellent knowledge More

by KLT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.D. Daugherty
Dec 30, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

December 28, 2019

Pleased John was professional, friendly, knowledgeable, and creative in finding me a used Subaru since I couldn’t afford a new one. It was perfect for me. More

by Doloresdmquilt
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2019

The service I received from the Dean Team - Russ Little my salesman and his finance manager was top notch. The absolute best in customer service More

by Gordon
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Little
Dec 30, 2019 -

Dean Team Subaru Volkswagen responded

Gordon, thank you for your kind words! We're happy we could help. Safe travels!

December 24, 2019

Not once but twice. Not only did Adam do an excellent job when I purchased my 2019 Crosstrek he repeated his performance when he sold me my 2020 Crosstrek. I liked worki More

by wilbur1253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Smith
Dec 24, 2019 -

Dean Team Subaru Volkswagen responded

Thanks for your great review and repeat business! We're so glad that Adam was able to provide you with another positive car buying experience. Enjoy the 2020 Crosstrek!

December 23, 2019

All around great experience. We love our new Tiguan and wanted to thank Richard Gotsch for his help with the purchase. Richard is an incredibly friendly & knowledgeable guy who g More

by SteveW.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gotsch
Dec 23, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review and continued business, Steve! We're glad that Richard was able to provide you with another positive car buying experience. Enjoy your new Tiguan and have a Merry Christmas!

December 23, 2019

Outstanding process from start to finish We had an excellent experience at Dean Team Subaru. John Outland was extremely helpful and knowledgeable. He guided us through the ordering process an More

by Almf1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Dean Team Subaru Volkswagen responded

Thank you for your great review! We're glad John was able to provide you with a positive car buying experience. Enjoy your new Forester! We look forward to working with you in the years to come. Merry Christmas!

Dec 24, 2019 -

Dean Team Subaru Volkswagen responded

Almf1234, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dean Team Subaru. We hope to be of service to you again in the future. Best wishes, Dean Team Subaru

...
330
...