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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,038 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,038 reviews

October 02, 2020

Great experience with Jack. Made sure we knew all about our new car. Quick response in finding ,the car we wanted. Dealership was very professional. More

by Ldmagnuson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Dean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brockmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael "Hershey" Harmon, Jack Harrison
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Jack was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving our dealership!

October 02, 2020

As leasers, we're now on our 4th vehicle from this dealership. There is no better team to work with - they are simply the best VW dealership around. The customer service is out of this world. We'll be More

by vwforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hampton
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your repeat business. We're so glad to hear our team was able to provide you with another positive car leasing experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

October 02, 2020

Wow! We were so impressed with Ryan! He helped us find our perfect car! He was so knowledgeable about the different styles of cars we wanted and we never felt pushed to jump into things. We felt so comfo More

by newvolksmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Troll, Jim Happe, Joe Wicks
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Ryan was able to provide you with such a positive car buying experience! Enjoy your new VW and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

October 01, 2020

Purchasing my Subaru Impreza from the Dean Team was all-around a very positive experience and I’m glad I picked them! Myles was super helpful - he talked to me like someone would to a friend and didn’t More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi Danielle! Thank you for your great review and your business. We're so glad to hear Myles was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Danielle, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and kind words about Myles! We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2020

My wife an I have purchased multiple used cars from Paul. He is always patient and accommodating. We will continue to buy our cars from Paul. More

by Bnewton530
Customer Service
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your repeat business. We're so glad to hear Paul was able to provide you with another positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We look forward to your next visit! Take care!

October 01, 2020

Awesome buying experience. If you want a stress free salesman, ask for Paul. Very nice guy and valued my time. Worked around my busy work schedule which I appreciated. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Paul was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 01, 2020

Paul was amazing to work with! He accommodated all of our request and provided excellent customer service! I would highly recommend using him if you are buying a car! Jason in finance was also awesome! Great More

by Saltysix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Paul and Jason were able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

October 01, 2020

Paul was awesome. He doesn’t put the hard sell on. He wants to find you the right car. I’ve used him twice and would use him again. More

by Scott Sandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Biermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi Scott! Thank you for your great review and your repeat business. We're so glad to hear Paul was able to provide you with another positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Scott, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Thank you and take care!

October 01, 2020

Myles was very helpful with my experience. The car had some concerns after purchasing. Upon returning the vehicle to address the issues/concerns, Myles and the Dean Team made everything right. More

by artkincade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Eaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your business. We're so glad to hear Myles and the rest of our team were able to provide you with a positive car buying experience and take care of the issues and concerns you had regarding your new vehicle! Enjoy your upgrade and please let us know if there's anything else we can do for you.

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hello there, thank you for your kind words! We're happy we could help. Please let us know if you have any questions about services you received and thank you again for choosing Dean Team Subaru!

October 01, 2020

Jim was great to work with. He was motivated to make the sale, but also never made me feel pressured to do so. He acted like I was the only person around and took me to walk the entire lot to make sure I f More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Jim Happe
Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Hi Ryan! Thank you for your great review and your business. We're so glad to hear Jim was able to provide you with a positive car buying experience! Enjoy your new VW and please let us know if there's anything else we can do for you!

Oct 06, 2020 -

Dean Team Subaru Volkswagen responded

Ryan, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We hope you continue to choose us for all your automotive needs! Take care!

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