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DeVoe Buick GMC and Subaru of Naples

Naples, FL

4.5
249 Reviews

1410 Solana Rd

Naples, FL

34103

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249 Reviews of DeVoe Buick GMC and Subaru of Naples

June 03, 2021

Two weeks ago I gave 1 star review . Working with Greg Prudente I am satisfied with follow up work on my car.they replaced the damaged part in my car. couldn’t be happier. Thank you Greg! More

by mmackey42
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 06, 2021 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2021

I had my 2013 Subaru in for a recall on the engine maybe a year or two back. Unsurprising there was another defect that was found and needed to be fixed( seems to be a Subaru dealer feature: Even Fort Myer More

by steve0011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no recollection
May 25, 2021 -

DeVoe Buick GMC and Subaru of Naples responded

We are disappointed to learn of your experience here at Subaru of Naples, but will take this opportunity to improve. Please reach out to our General Manager, Melinda Harrison, at mharrison@devoeauto.com or 239-430-4019 when you can so we can address this situation directly. Thank you and have a great day.

May 21, 2021

Made my appointment for 9:30 3 days early, got here on time. Oil change and fuel filter 2 1/2 hours will not be back More

by mcintyre3034
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
May 25, 2021 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our General Manager, Melinda Harrison, at mharrison@devoeauto.com or 239-430-4019 so that we may ensure your experiences with our dealership are more pleasant moving forward. Take care!

May 25, 2021 -

mcintyre3034 responded

I will be calling also I got billed for filling up my Def. And it never got filled that's 20 Bucks I will never see.

March 29, 2021

Run from this dealership, I negotiated a deal over the phone with their Internet Sales Manager Amy Seale and was in transit to pick the truck up and in the 20 minutes it took me to get from my house to th More

by dwt1952
Recommend Dealer
No
Employees Worked With
Amy Seale
Mar 30, 2021 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to our General Manager, Melinda Harrison, at mharrison@devoeauto.com or 239-430-4019 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

February 25, 2021

I would NEVER recommend DeVoe Buick! They are the worst at customer service. They have an attitude of almighty. From lying sales people do arrogant owners. I leased a car from them and returning was a n More

by Dissatisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rather not say
Feb 26, 2021 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, we regret to hear that you are displeased with your recent experience with us. Please reach out to our general manager, Melinda Harrison, at mharrison@devoeauto.com or 239-430-4019 and we will do our best to make this better. We hope to hear from you soon.

February 11, 2021

Called, setup appt. for 9:30 today. When I arrived I was told by service writer they wouldn't get to it until at least tomorrow. When I service truck at Hendricks GMC in NC., I drive in and they take it ri More

by jmsnowdance
Recommend Dealer
No
Employees Worked With
Not Sure
Feb 12, 2021 -

DeVoe Buick GMC and Subaru of Naples responded

Hi, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, Melinda Harrison, at mharrison@devoeauto.com or 239-430-4019 and we will do our best to make this better.

November 15, 2020

I just purchased a pre-owned Ford Taurus from Devoe Buick on Solana Rd. I am completly satisfied with my salesperson Vince C. He is the most professional salesperson I have ever met More

by jgranitz56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
Nov 16, 2020 -

DeVoe Buick GMC and Subaru of Naples responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Subaru of Naples!

October 18, 2020

My mom just took delivery of her new car. Carl Hendel was fantastic to work with. He brought the car and paperwork to her and walked her thru all the new technology. Very patient and professional. This is he More

by CZB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Hendel
Oct 26, 2020 -

DeVoe Buick GMC and Subaru of Naples responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Czb. Thank you and we hope to see you again!

October 18, 2020

The entire experiece was perfect. They beat every price in South Florida and they had a great selection of vehicles. Both Rich Devoe and Carl Hendel made the entire experience completly satisfied and even More

by Bonita Johnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Handel, Rich Devoe
Oct 26, 2020 -

DeVoe Buick GMC and Subaru of Naples responded

Bonita Johnny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs-Take care!

September 26, 2020

Purchased a car from them, and it was a real lemon, so will never will buy from them again, so buyer be aware, for this place really is a drag ~! More

by crottyconstruction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg
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