2,569 Reviews of DePaula Ford - Service Center
Luis went above and beyond for me and my vehicle. He came in on a Saturday to make sure I had my car back in a timely manner. He came in on a Saturday to make sure I had my car back in a timely manner. More
The accommodations are horrendous! At this day, for the price paid it is expected a clean, comfortable room where the wait for the service can become less stressful. Your “service trai At this day, for the price paid it is expected a clean, comfortable room where the wait for the service can become less stressful. Your “service trailer” is straight out of a construction site. For a 2:30 hr wait, dirty office chairs are absolutely unacceptable. Snack boxes from Sam’s Club with the lids ripped off are classless and unappealing. No napkins were in sight. You do have however, a great coffee machine which looks completely out of place in such conditions. More
Did the work, checked all the boxes, took care of me, too Thanks Two One Thanks Two One More
I’ll say the service department is awesome especially Louis I think the prices should be a little cheaper when you need things done though that’s it thank you Louis I think the prices should be a little cheaper when you need things done though that’s it thank you More
Good service, great staff always. Scheduling for another service very soon and the appointment scheduling is good Scheduling for another service very soon and the appointment scheduling is good More
Really knowledgeable staff. Even with the place under renovation, they had a nice and comfortable waiting area to sit while my vehicle was worked on. Got in and out in no time. Even with the place under renovation, they had a nice and comfortable waiting area to sit while my vehicle was worked on. Got in and out in no time. Would highly recommend DePaula ! More
Car needed maintenance at 137,000 miles. Glad it’s running quietly, with not many problems. Service department was helpful, gave me a loaner vehicle to use for a few hours. Glad it’s running quietly, with not many problems. Service department was helpful, gave me a loaner vehicle to use for a few hours. More
I was very pleased with the excellent service and great teamwork. Lenny listened to my needs and was very helpful and accommodating. teamwork. Lenny listened to my needs and was very helpful and accommodating. More
Staff are pleasant and helpful as well as work with you to assist with any questions or problems. to assist with any questions or problems. More