DePaula Ford - Service Center

Incredibly expensive, the workers all look exhausted, parking lot is in disrepair, can't speak for the quality of the work because I wasn't going to pay $600 or so for diagnosis and the replacement of a parking lot is in disrepair, can't speak for the quality of the work because I wasn't going to pay $600 or so for diagnosis and the replacement of a $40 part. By diagnosis I mean smoke test. Thank goodness I got out of there for a mere $200 I should have just bought my own smoke machine and saved money. They really earned the nickname of Stealership. More

Service completed on time, gave me ride back and forth to work. Service advisor explained all qork work. Service advisor explained all qork More

All parties at the dealership have been great. Trustworthy, honest, and get the job done Trustworthy, honest, and get the job done More

They are an excellent group. They were attentive to my needs and did the work in a timely manner. They were attentive to my needs and did the work in a timely manner. More

Efficient, easy/simple, great communication, great service. Easy to make the appointment, efficient getting in and out, convenient shuttle service, great to be able to use text to communicate car's st service. Easy to make the appointment, efficient getting in and out, convenient shuttle service, great to be able to use text to communicate car's status, and everyone was super friendly. More

They went above and beyond to make sure i understood the problem. Outanding customer service problem. Outanding customer service More

DePaula was very responsive to my problem with my Mach-e. It took two visits to resolve but that wasn’t DePaula’s fault. It took two visits to resolve but that wasn’t DePaula’s fault. More

The team was quick and professional - it was a good experience and we will be back experience and we will be back More

Quick, efficient, great communication It was very easy to schedule my appointment. Everyone seemed knowledgeable and helped me understand what was going on with my vehicle. schedule my appointment. Everyone seemed knowledgeable and helped me understand what was going on with my vehicle. More

The person that picked up my vehicle was very nice and patient ..love how the work was done in a very professional speed patient ..love how the work was done in a very professional speed More