DePaula Ford - Service Center

Ended up paying more than I wanted, as they discovered a few issues, but I felt good that I can make the car last a bit longer few issues, but I felt good that I can make the car last a bit longer More

Service department is top notch. Had me in and out for a brake job in a few hours Had me in and out for a brake job in a few hours More

Very efficient and informative as usual Always a pleasure when I go. I would recommend Depaula when I go. I would recommend Depaula More

Very efficient and informative as usual Always a pleasure when I go. I would recommend Depaula when I go. I would recommend Depaula More

I always have a great experience at DePaula Ford. The appointment is easy to set up, and the service department is quick and efficient. The appointment is easy to set up, and the service department is quick and efficient. More

The shop lead rushed and just didn't do the job well. Literally wrong grill put on. Wrong color bumper, left broken panels unrepaired, did not fix damage scratches, and now there's some new smell of cool Literally wrong grill put on. Wrong color bumper, left broken panels unrepaired, did not fix damage scratches, and now there's some new smell of coolant every time best goes on due to a spill or piercing created while in there. Oh...and when these were addressed he had the audacity to say I was nitpicking...the wrong replacement grill? Totally different style...Wrong color bumper...panels still broke and not fixed...scratches not repaired. Unfortunately the shop lead was the issue not the nitpicking More

Service was excellent. Lenny was great at seeing to my needs and he and the service team that tended to my truck really went above and beyond. They were quick and effecti Lenny was great at seeing to my needs and he and the service team that tended to my truck really went above and beyond. They were quick and effective in communicating with me, not pushy with extra services and really created a great overall experience and had the work done sooner than expected. I would definitely come back again More

Excellent, great people Never had a problem, all the times I have been there treated exceptional, can't complain times I have been there treated exceptional, can't complain More

Well organized friendly attentive thoughtful personal good explanation of what car needed and what was completed good explanation of what car needed and what was completed More

Very friendly and knowledgeable. It was a pleasure to deal with this group. Took a little longer but that's what I got for waiting until Saturday morning It was a pleasure to deal with this group. Took a little longer but that's what I got for waiting until Saturday morning More