Back

DePaula Ford - Service Center

Albany, NY

4.5
2,464 Reviews

2,464 Reviews of DePaula Ford - Service Center

Sort by
March 28, 2024

Lenny was awesome very courteous and professional and the technician Dick Corbett was the same both very knowledgeable and had me in and out in no time I hope DePaula treats them both good because if they ev More

by mbelak2
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
March 27, 2024

Chance is an excellent service advisor. He makes me feel like I'm a priority every time I bring my vehicles there. He makes sure my vehicles are taken care of. More

by Travis
Recommend Dealer
Yes
Employees Worked With
Chance
March 27, 2024

Always a pleasure to come to DePaula Ford for service and or purchase....thank you More

by Frank Fretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

DePaula Ford's service department is where I go to service my Ford Escape. They are friendly and knowledgeable. More

by L1MOK1276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

Chance Gulid is a very patient and understanding person who takes care of repairs with professionalism and respect. More

by Naren
Recommend Dealer
Yes
Employees Worked With
Chance
March 24, 2024

My service needs are taken care of friendly,courtesy and professionally as always. Need I say more?!! More

by KBM6924
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Correa
March 22, 2024

Luis Correa was professional and his concerned for me, his customer, was discernible from the time I made the appointment to the point of pick up of the vehicle. More

by doemeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Be in and you at a reasonable time and always taken care of and pleased with the service More

by COOLMARV67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

I've had great luck with Depaula Ford since purchasing my 2018 Roush F150. Dealing with Jeff,Vince and AL in the collision shop after being run into and having my truck damaged was extremely frustrating an More

by JEFFELDRED24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

I got a same day appt for oil change & service on my leased Ford Escape on a Saturday which surprised me. Chance was very pleasant, easy to talk to. He checked for any recalls, went over the service pla More

by fbd827
Recommend Dealer
Yes
Employees Worked With
Chance
...
40
...