DePaula Ford - Service Center

Lenny is always great and the work was done quickly. Thanks for the great survice. Thanks for the great survice. More

Did not complete the work that was required. Asked if battery was ok after they installed a recall part. Was told car was ready, would not start. After getting the car home I installed a new bat Asked if battery was ok after they installed a recall part. Was told car was ready, would not start. After getting the car home I installed a new battery myself. They also damaged housing to intake while diagnosing battery. Will never go again. Also drop car off night before and then called me at 4:30pm asking how to unlock car. Very unsatisfied and unprofessional. More

Lenny was very helpful and nice. I was pleasantly surprised that they were able to get everything done in one day and really appreciated Lenny considering and asking about my schedu I was pleasantly surprised that they were able to get everything done in one day and really appreciated Lenny considering and asking about my schedule and when I needed my car back by. It was a great experience and I will definitely be back next time my car needs work. More

Service is excellent ! Everyone is very friendly and helpful and have never had any issues ,always being my vehicle to ford and would and have highly recommended ford to se Everyone is very friendly and helpful and have never had any issues ,always being my vehicle to ford and would and have highly recommended ford to several friends ! More

Dave Plante accommodated our schedule, provided shuttle service, and did what he said he would do in the time frame promised. Excellent experience would refer your service department to anyone. service, and did what he said he would do in the time frame promised. Excellent experience would refer your service department to anyone. More

Dropped off car on Thursday and it wasn't ready till the next Thursday for a window regulator I told them was bad.Very hard to get the service writer on the phone. next Thursday for a window regulator I told them was bad.Very hard to get the service writer on the phone. More

Good dealership! Service messed up my wheel covers and told me to find parts to fix and they would do it for me. Just not happy with that at all Service messed up my wheel covers and told me to find parts to fix and they would do it for me. Just not happy with that at all More

The service department was great in helping me with my issues. Chase was exceptional and kept me well informed and updated throughout the day with the progress on my vehicle. issues. Chase was exceptional and kept me well informed and updated throughout the day with the progress on my vehicle. More

Good job by team. Appreciate calls when complete. Will come back again for service done Appreciate calls when complete. Will come back again for service done More

Chance as always was very helpful in figuring out the right solution for my truck: He was a complete professional. right solution for my truck: He was a complete professional. More