DePaula Ford - Service Center

A great location where a Ford lover can have his vehicle locked at and serviced in a timely and trustworthy manner locked at and serviced in a timely and trustworthy manner More

Experience was great. Quick check in. And short wait time However They did not fix the vehicle. Quick check in. And short wait time However They did not fix the vehicle. More

Streamlined process getting service on the vehicle. Customer service at check-in / out was excellent. Will bring my vehicle back again. Customer service at check-in / out was excellent. Will bring my vehicle back again. More

Lenny was excellent. he was thorough and walked me through everything I needed to know. he was thorough and walked me through everything I needed to know. More

I had a service appointment, including 40K various systems checks and all went well. Great service. systems checks and all went well. Great service. More

Very polite and accommodating. Shuttle service was timely- work was completed as expected. Nice job Shuttle service was timely- work was completed as expected. Nice job More

This dealership goes out of their way to accommodate my busy schedule. Although the problem, the tire pressure sensor light still briefly comes on, I know he and his team will fit me in when I have time to busy schedule. Although the problem, the tire pressure sensor light still briefly comes on, I know he and his team will fit me in when I have time to come back! They are courteous and want to help! More

I have coming to Depaula for years. Lenny is the best! He is very knowledgeable and friendly. Lenny is the best! He is very knowledgeable and friendly. More

The service of the car was fine. It was the condition of the waiting area: sticky floors, bright overhead lighting, only two sets of outlets that was lacking. There is almost never l It was the condition of the waiting area: sticky floors, bright overhead lighting, only two sets of outlets that was lacking. There is almost never loaner cars available at this location. While there is a shuttle service that is something you need to ask for since there isn't any staff in the waiting area desk or any signage More

Very good customer service although 1. 5 hrs for an oil change was a little long. Otherwise I would have given depaula 5 stars 5 hrs for an oil change was a little long. Otherwise I would have given depaula 5 stars More