DePaula Ford - Service Center

The staff was very pleasant and accommodating and seemed to care about their customers. That is service at its best. to care about their customers. That is service at its best. More

My vehicle wouldn’t start, no lights… nothing. From my first call to DePaula, Justin was accommodating. I was able to bring my vehicle in the same day and was out within an hour. It was a simple r From my first call to DePaula, Justin was accommodating. I was able to bring my vehicle in the same day and was out within an hour. It was a simple remedy, but Justin went above and beyond to accommodate me. More

Excellent work excellent assistance will recommend my friends great job thank you very much for your help friends great job thank you very much for your help More

The communication was good and they performed recall without badgering for upsells which was very much appreciated without badgering for upsells which was very much appreciated More

Great service experience with Lenny. Always informative, kind and courteous. Great asset to your team Always informative, kind and courteous. Great asset to your team More

Thank you for the great experience! !! I will definitely be back to Depaula. Thanks again !! I will definitely be back to Depaula. Thanks again More

First time there for service. Luis was great. Will make this my new home for servicing my Lincoln. Luis was great. Will make this my new home for servicing my Lincoln. More

Took the service dept. 2 weeks to find the issue with my vehicle that I pointed out to them when I dropped it off. Parts markups are an absolute scam. My service advisor wa 2 weeks to find the issue with my vehicle that I pointed out to them when I dropped it off. Parts markups are an absolute scam. My service advisor was uncommunicative and unknowledgeable. The only helpful person I spoke with was Justin, the service manager. Still, I cannot recommend and will not be returning myself. More

Everyone was great to deal with and very professional, I was very happy with everything was very happy with everything More

A great service provider. Always honest and will cover item and order parts. A smile and a coffee. Always honest and will cover item and order parts. A smile and a coffee. More