DePaula Ford - Service Center

Crystal Took care of business ! I really had my doubts with asking for help but I respected how they treated me and kept me engage in the process so I know what to expect beforehand I really had my doubts with asking for help but I respected how they treated me and kept me engage in the process so I know what to expect beforehand! More

Chance my advisor was great he’s getting some warranty issues taken care of for me I would highly advise going to Depaula Ford great service and friendly issues taken care of for me I would highly advise going to Depaula Ford great service and friendly More

The work that they performed was top shelf. Everyone that I dealt with was very pleasant and attentive. I would recommend them to anyone, In fact I already have! I would like to thank them for Everyone that I dealt with was very pleasant and attentive. I would recommend them to anyone, In fact I already have! I would like to thank them for their service. More

I worked with Chase and he was great. His communication was excellent and really advocated for me to get what I needed repaired. His communication was excellent and really advocated for me to get what I needed repaired. More

The repair itself was well done, and in an acceptable length of time, considering the present conditions. The people I dealt with face to face with were friendly and accommodating. As to the crew I didn' length of time, considering the present conditions. The people I dealt with face to face with were friendly and accommodating. As to the crew I didn't interact with, I will caution my friends not to leave loose change in their vehicles. Communication could have been better- I realize that you are quite busy, but it would have been nice to know the reason for delays & to have some estimate of the end date. I can't rate the employees because I don't know who I worked with. I was forced to choose one from the list to proceed. More

The auto body shop did an amazing job again for us. Thanks to Jeff and his skilled staff on the floor and in the office. Many thanks, Ken Durivage Thanks to Jeff and his skilled staff on the floor and in the office. Many thanks, Ken Durivage More

Bring in a brand new 2021 F150 to have the doors adjusted because they weren’t lined up right and the answer I got was we did the best we could but they’re not perfect I don’t understand that on the new vehi because they weren’t lined up right and the answer I got was we did the best we could but they’re not perfect I don’t understand that on the new vehicle More

Mike, the service advisor was very helpful and knowledgeable. I will recommend your shop for service. knowledgeable. I will recommend your shop for service. More

Chance Guild was informative and helped me with decisions! I’m getting a new lease He was detailed in explaining issues with car decisions! I’m getting a new lease He was detailed in explaining issues with car More

I appreciate how fast and efficient they were with getting my vehicle done. They are the best. getting my vehicle done. They are the best. More