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DePaula Ford - Service Center

Albany, NY

4.6
2,692 Reviews

2,692 Reviews of DePaula Ford - Service Center

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August 22, 2022

Excellent customer service, Crystal Blackman in service is the best to work with. I recommend everyone that I know to the dealership More

by TRACYWILHELM07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
August 22, 2022

Friendly courteous atmosphere. Kept apprised of what was needed and work performed. Would highly recommend. More

by mardonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
August 22, 2022

Very pleased with the work that the portal for collision Center did excellent job man they detailed my car when I got it back I look like a brand new cars thank you so much More

by jwilsonlewis54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person I made is not up there as a selection
August 21, 2022

E-X-C-E-P-T-I-O-N-A-L service, prompt, dependable, thorough. Highly recommended! More

by NonnieStace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold A. Parker, Ron Bissonette
August 20, 2022

This good and he help many peoples problems like my car now is good I can drive any way in this USA More

by Lazaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara DePaula-Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Is good , Crystal Blackman, Ron Bissonette, Huey Ali, Joseph McKeon
August 20, 2022

From the service to the staff, from check-in to checkout, my experience was very good, top-notch really. More

by ngreenwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Guild
August 20, 2022

No loaner cars for customers for me that's a deal breaker last car i buy there More

by JIM.GERACE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember service manager name
August 20, 2022

The service was prompt at arrival. Auto was ready on time. Checkout was pleasant and uneventful, as you would hope for. I keep coming back because of this. More

by DBCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
August 19, 2022

Chris? (I think is her name) is amazing! Wonderful experience .def.would recommend Nice job! More

by Wbattkenyc
Recommend Dealer
Yes
Employees Worked With
Chris? In collision 10 stars
August 19, 2022

Excellent Service, had me in and and out for a brake & battery replacement! Thanks Korrine! More

by DARTDOG82
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
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