DePaula Ford - Service Center

This is the second car I had to bring in twice and still not fixed. I will need to bring in 08-28-24 just to see whats wrong with it, again and another 10 days for parts. What the xxxx is ford doing ? not fixed. I will need to bring in 08-28-24 just to see whats wrong with it, again and another 10 days for parts. What the xxxx is ford doing ? More

My experience was super! Service advisor Lenny Farnum was on target explaining everything and any thing that had to be done. Techniction was thorough Farnum Service advisor Lenny Farnum was on target explaining everything and any thing that had to be done. Techniction was thorough Farnum More

Chance from service was great but I was not notified for a few days to hear the issue with my car so I called and he help me thru the issue a few days to hear the issue with my car so I called and he help me thru the issue More

I worked with Chance. He did a great job. Soooooo much better than the previous Ford Dealer (Marchese)!! He did a great job. Soooooo much better than the previous Ford Dealer (Marchese)!! More

Lenny is friendly, helpful and professional. He makes sure to explain what’s happening and that we aren’t waiting long. The service team is efficient and quick. I would recommend Depaula Ford’s He makes sure to explain what’s happening and that we aren’t waiting long. The service team is efficient and quick. I would recommend Depaula Ford’s service department. More

The staff is very friendly professional and very advisable when it comes to service done or need to be done on your car advisable when it comes to service done or need to be done on your car More

People are very courteous but also very busy causing long waits. Would recommend to others waits. Would recommend to others More

John provided excellent, timely, and accommodating service for my recall. I am completely happy and satisfied. service for my recall. I am completely happy and satisfied. More

Lenny was kind and courteous and was able to help me with all my concerns. all my concerns. More

I went to get my one year service done and 2 recalls completed. My car was done in a reasonable amount Of time and the customer service was excellent! completed. My car was done in a reasonable amount Of time and the customer service was excellent! More