DePaula Ford - Service Center

The service was prompt at arrival. Auto was ready on time. Checkout was pleasant and uneventful, as you would hope for. I keep coming back because of this. Auto was ready on time. Checkout was pleasant and uneventful, as you would hope for. I keep coming back because of this. More

This good and he help many peoples problems like my car now is good I can drive any way in this USA now is good I can drive any way in this USA More

Chris? (I think is her name) is amazing! Wonderful experience .def.would recommend Nice job! (I think is her name) is amazing! Wonderful experience .def.would recommend Nice job! More

Excellent Service, had me in and and out for a brake & battery replacement! Thanks Korrine! battery replacement! Thanks Korrine! More

Mechanic was very conscientious and skilled, service advisor was good, and service area was the cleanest and most organized I have seen. However they refused to refund my core charge. I purchased a wh advisor was good, and service area was the cleanest and most organized I have seen. However they refused to refund my core charge. I purchased a wheel through Ford parts and specified DePaula as the dealership. Ralph in parts told me first I didn't pay my bill, then said the ticket was still open, and since I didn't purchase at DePaula directly, I was not receiving a refund for the core which was total 54.13. I called to Ford Parts, opened a ticket and Ford parts subsequently closed saying I had to go back to the dealership and it was up to them if I get a refund or not. Since DePaula refuses, I filled a complaint with the NYS department of Motor Vehicle's. So a ruined experience over a 50.00 core charge. More

Eligible Coupon for The Works at $59. 00, Recall Work, plus Inspection which Service Rep. said it would be less than $100.00. Final cost was $244.77? In addition, I was told I needed anoth 00, Recall Work, plus Inspection which Service Rep. said it would be less than $100.00. Final cost was $244.77? In addition, I was told I needed another Service which would total $751.80, including $421.18 labor Charge? I believe that I was double charged for Labor. There was no ploblem with The Engine when I brought the Car in, initialy. More

I had my F-150 in for service recently. The guys didn't waste anytime getting my trucked serviced. They took all the precautions to keep my truck interior clean and oil/grease free. I was i The guys didn't waste anytime getting my trucked serviced. They took all the precautions to keep my truck interior clean and oil/grease free. I was in and out in a very reasonable amount of time and enjoyed the rest of my Saturday. More

DePaula Body Shop explained to my satisfaction what would be required to repair my vehicle and their work was excellent. be required to repair my vehicle and their work was excellent. More

Excellent, timely collision repair, I am satisfied & thankful, they got me back on the road in time for my vacation! Great team, helpful, courteous & professional all the way! thankful, they got me back on the road in time for my vacation! Great team, helpful, courteous & professional all the way! More

The dealership was amazing. From the second I walked in everyone was amazing and helpful! The services were quick and the worker made sure to explain what was being done to the From the second I walked in everyone was amazing and helpful! The services were quick and the worker made sure to explain what was being done to the vehicle. I will absolutely return back and recommend anyone else who is looking for a car service center! More