DePaula Ford - Service Center

Lenny was great. Lenny was great this survey is a joke but Lenny was great Lenny was great this survey is a joke but Lenny was great More

The staff was friendly and pleasant. I appreciated the video of the service issues sent to me. I appreciated the video of the service issues sent to me. More

Lenny was absolutely amazing as usual. He took his time and explaining what the issues were with my vehicle. He did not rush. He explained it in a way that I could understand. He was very He took his time and explaining what the issues were with my vehicle. He did not rush. He explained it in a way that I could understand. He was very kind And you can tell that he is an expert in his field. More

Very professional and helpful. Told me of issues but did not pressure to sell me them. Told me of issues but did not pressure to sell me them. More

Fixed my problem and then some. So very very happy. Thanks Chance. Love my Bronco. So very very happy. Thanks Chance. Love my Bronco. More

Luis went above and beyond for me and my vehicle. He came in on a Saturday to make sure I had my car back in a timely manner. He came in on a Saturday to make sure I had my car back in a timely manner. More

The accommodations are horrendous! At this day, for the price paid it is expected a clean, comfortable room where the wait for the service can become less stressful. Your “service trai At this day, for the price paid it is expected a clean, comfortable room where the wait for the service can become less stressful. Your “service trailer” is straight out of a construction site. For a 2:30 hr wait, dirty office chairs are absolutely unacceptable. Snack boxes from Sam’s Club with the lids ripped off are classless and unappealing. No napkins were in sight. You do have however, a great coffee machine which looks completely out of place in such conditions. More

Did the work, checked all the boxes, took care of me, too Thanks Two One Thanks Two One More

Always great service, even with all the renovations going on. Everyone is always super friendly. on. Everyone is always super friendly. More

I’ll say the service department is awesome especially Louis I think the prices should be a little cheaper when you need things done though that’s it thank you Louis I think the prices should be a little cheaper when you need things done though that’s it thank you More