![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,616 reviews
Great service and in a timely manner . Would recommend to other Ford owners. Need to work on getting the best deal when purchasing. Would recommend to other Ford owners. Need to work on getting the best deal when purchasing. More
The overall experience was positive and quick. My questions were answered and was happy with everyone there! My questions were answered and was happy with everyone there! More
The service was fast and professional. My truck runs great now. I recommend your service to other people that I know who have the same truck and they do have the same issue. Keep up th My truck runs great now. I recommend your service to other people that I know who have the same truck and they do have the same issue. Keep up the good work. Thank you. More
This dealership and its people continue to impress and go above and beyond. Lenny was stupendous. Due to a schedule change of mine I showed up over an hour early for my 1000 appointment. They were very bu above and beyond. Lenny was stupendous. Due to a schedule change of mine I showed up over an hour early for my 1000 appointment. They were very busy and he told me that I may be there for at least 2 hours. He ended up working my truck into the flow and my service was completed and I was out before 1000. This is the kind of service I have enjoyed every time I have shown up. I give DePaula Ford my highest recommendation. Trust me! More
Nick Antoinette is the best. Works hard to make sure you get the best deals with all the rebates which a non automobile professional would never even hard about. Navigated insur Works hard to make sure you get the best deals with all the rebates which a non automobile professional would never even hard about. Navigated insurance and dealership questions for me. No xx from this guy. I give him and the dealership 5 stars More
Absolutely an amazing experience all around. I was treated with nothing but respect and as if I was family. Nick Antionette was amazing and kept me in the loop every step of the way. The finance I was treated with nothing but respect and as if I was family. Nick Antionette was amazing and kept me in the loop every step of the way. The finance team was amazing as well in making me understand what papers I was signing. Everyone at Depaula Ford was welcoming. Such a great team they have there. Will definitely be returning. More
The service department took quite a long time to fix the problem although up to this point it was a good job problem although up to this point it was a good job More
Everyone made it easy for us to test drive and buy our next car. Folks were friendly and efficient. next car. Folks were friendly and efficient. More
I was happy that Nick Antanettie was able to locate a vehicle that was not on the lot. We waited about two weeks for it to arrive. It was just what I had been looking for in a used vehicle, but buying vehicle that was not on the lot. We waited about two weeks for it to arrive. It was just what I had been looking for in a used vehicle, but buying my first NEW car was nice and smooth. More