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DePaula Ford
Albany, NY
4,544 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,544 reviews
September 14, 2019
#15BLACKMAMBA spot on service working with the service department is always a pleasure no hassle and the techs always treat my car with respect I would recommend spot on service working with the service department is always a pleasure no hassle and the techs always treat my car with respect I would recommend to others More
by MAMBA
Employees Worked With
Mike d, Marat Lozhkin
September 14, 2019
Service Super friendly, organized and efficient team....they greeted us and had a process in place that made the experience as easy as possible. Looking fo Super friendly, organized and efficient team....they greeted us and had a process in place that made the experience as easy as possible. Looking forward to our next visit and car purchase Only issue, they ran out of the good cookies. More
by John
September 14, 2019
service very friendly and knowledgeable. I feel confident bringing my vehicle in to be serviced without being pressured to have extra service tagged on. e very friendly and knowledgeable. I feel confident bringing my vehicle in to be serviced without being pressured to have extra service tagged on. everything explained. More
by soupzee
Employees Worked With
Lenny Farnam
September 13, 2019
quick service & courteous employee quick service vehicle was completed ahead of schedule friendly customer service when i arrived it was quick to check in & even quicker to check out quick service vehicle was completed ahead of schedule friendly customer service when i arrived it was quick to check in & even quicker to check out More
by bing1965
Employees Worked With
Danny Mojica
September 13, 2019
Bought new 2019 escape sel Best price around from excellent web site showing u sticker and price. Big operation with lots of inventory on central avenue auto strip. Knowledgea Best price around from excellent web site showing u sticker and price. Big operation with lots of inventory on central avenue auto strip. Knowledgeable and helpful employees. More
by Gary E 2019 escape
Employees Worked With
Joe shear, Devon McGuire, sales manager jim
September 13, 2019
Excellent Service I have been taking my 2006 Ford Escape to DePaula (fomerly Orange Motors) for years. It's great to have Lenny back on Ford service from Mazda. After I have been taking my 2006 Ford Escape to DePaula (fomerly Orange Motors) for years. It's great to have Lenny back on Ford service from Mazda. After my visit my vehicle runs like new. More
by Roger
Employees Worked With
Lenny
September 13, 2019
Back wiper blade broke off the back of Ford C-Max. Did not have an appointment but stopped in a bit before noon on a Tuesday. Interviewed with service tech very quickly. He was cheerful friendly profes Did not have an appointment but stopped in a bit before noon on a Tuesday. Interviewed with service tech very quickly. He was cheerful friendly professional and efficient. Gave me an estimate on price and timing but warned me that upon examination of the damage there might be a bit higher cost. Work was completed without any additional cost and in 1/2 the time estimated. After getting the word from my tech that all was done I was paid and out in 10 minutes. Tech had had my car brought to service door so I stepped out of shop and into my car. Great service tech and great job done. Thank you. More
by Thomas Keefe
Employees Worked With
Very sorry I do not remember the young man's name who serviced me.
September 13, 2019
Billy is Great Billy was great kept me up to date at all times. I'll be back if anything is needed in the future for sure because of him. Billy was great kept me up to date at all times. I'll be back if anything is needed in the future for sure because of him. More
by mdh
Employees Worked With
Billy
September 12, 2019
New Car purchased I purchased my first ever new car at Depaula Mazda, I have always had pre owned! Qasim Dawood was very knowledgeable and very professional! He truly I purchased my first ever new car at Depaula Mazda, I have always had pre owned! Qasim Dawood was very knowledgeable and very professional! He truly put my interest first and made the experience great! the whole team at Depaula Mazda is top notch! I will recommend all my friends to choose Depaula and ask for Qasim! More
by Sandy Schieffelin
September 11, 2019
Oil change Thank you to M. DeMartino and Francis (and staff) for handling my recent oil change and looking after my vehicle with professionalism. I look forward Thank you to M. DeMartino and Francis (and staff) for handling my recent oil change and looking after my vehicle with professionalism. I look forward to continuing to have my vehicle serviced at this location and working with the staff for all of my future needs. More
by Doc Holiday
Employees Worked With
Mike DeMartino and Francis from the back area, sorry I don't have his last name at present (walks with a limp).
