DePaula Ford

Lenny and Josh were very good to deal with. Your surveys are very frustrating to have to deal with because you insist on all these other words that I don't need in order to submit it. If that is the case I are very frustrating to have to deal with because you insist on all these other words that I don't need in order to submit it. If that is the case I will NOT do another one. More

DePaula Ford is an extremely well run dealership. Jayson Newell their General Sales Manager is true professional and makes the buying experience very enjoyable. Their service department is also very well ru Newell their General Sales Manager is true professional and makes the buying experience very enjoyable. Their service department is also very well run. They get you in and out on schedule. If they say you need something done on your vehicle I trust them 100% More

Excellent communication and service from both service and sales. This dealership made buying a car easy. I would definitely recommended them to anyone looking for a new vehicle. sales. This dealership made buying a car easy. I would definitely recommended them to anyone looking for a new vehicle. More

The entire process of buying a car was made insanely easy by Qasim and Tyler. Super transparent and simple process - it was all completely seamless. Stellar customer service through and through. I appreciate by Qasim and Tyler. Super transparent and simple process - it was all completely seamless. Stellar customer service through and through. I appreciate their time and help and would recommend them in a heartbeat. More

Shu was great very accommodating and easy to work with. Thanks for working with us! Go buy a car from Shu at Depaula Ford he is great. Thanks for working with us! Go buy a car from Shu at Depaula Ford he is great. More

Service on vehicle was not performed after being there all day. I had to call to find out the status of my car. Service person said they would check, but never called me back. all day. I had to call to find out the status of my car. Service person said they would check, but never called me back. More

The Superb customer service and service at DePaula is second to none. Lenny Farnham and his crew are on the ball and getting it done! second to none. Lenny Farnham and his crew are on the ball and getting it done! More

My Escape had a recall of a recall and was at DePaula for two full days and did not need fixing. 25 words not enough. two full days and did not need fixing. 25 words not enough. More

Lenny Farnham was awesome! Service done well and technician explained everything completely. Only issue was long wait time and expensive nature of repair. Wish parts were cheaper, but that's the wa technician explained everything completely. Only issue was long wait time and expensive nature of repair. Wish parts were cheaper, but that's the ways things are. More

Went in for service of both my Explorer and Fusion this week and dealing with Josh was not the issue but I had to come back two on both cars because the loud sound on the Explorer was not the exhaust but t week and dealing with Josh was not the issue but I had to come back two on both cars because the loud sound on the Explorer was not the exhaust but the wheel bearing. So I lost another day without that car and then I came in the following two days after and found that the windshield fluid was not touched and my wheel locks were not put back on the rims without telling me and I only found that out as I was looking to replace it back in my glovebox. I did not get a vehicle inspection video on my fusion so not sure if I did get the works package that I came in for. Just didn’t have a good feeling when I left the dealership the four times I was this this week. More