Back

DePaula Ford

Albany, NY

4.6
4,550 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Contact Dealership

799 Central Ave

Albany, NY

12206

Directions

By Type

Showing 4,550 reviews

November 10, 2019

Class Act I had the honor of dealing with Zak Ballard and the team at DePaula Mazda! What a smooth process!!! They blow their direct competition out of the wate More

by Mrobbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

DePaula Ford responded

We are thrilled to know that you had a wonderful five-star experience at the dealership with Zak! Thank you for the wonderful feedback. Take care!

November 09, 2019

Great customer service. Q had so many customers request him and made sure we were still taken care of. Overall great experience. We were able to test drive and drive it home in the same day. Worked with me More

by Emily
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

DePaula Ford responded

Emily, we appreciate your five-star feedback! If you ever need anything, let us know. Take care!

November 08, 2019

Great place friendly staff and accommodating. Try to get you into the vehicle that you want. I would recommend DePaula to my friends. Great people More

by Jldarling
Recommend Dealer
Yes
Employees Worked With
Marat Lozhkin
Nov 08, 2019 -

DePaula Ford responded

Thanks so much for the wonderful five-star feedback! We appreciate the five-stars and recommendation. Take care!

November 07, 2019

Good experience with good people at DePaula Ford My experience with Dalton at DePaula Ford was a good one. He was very helpful. I’m very pleased with my new Ford Escape. Also, Frank was courteous More

by Chickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
Nov 07, 2019 -

DePaula Ford responded

Chickie, we are elated to know that you had a wonderful five-star experience at the dealership! We strive to have great customer care at all times! If you ever need anything, let us know. Take care!

November 06, 2019

It was the first time visit to DePaulo Ford.I was It was the first time visit to DePaulo Ford. I was listened to, treated with respect, and honesty. Fred , the manager of the service Dept is great More

by 1127no
Recommend Dealer
Yes
Employees Worked With
Fred, manager in Service Dept - 5 Stars
Nov 06, 2019 -

DePaula Ford responded

Thanks so much for sharing your feedback with us! We are elated to know that you have a wonderful five-star experience!

November 04, 2019

F550 Truck service Communication is poor. Hard time getting some one from service on the phone. Answering service promises a call back that does not happen. Communicatio More

by jzaleski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personel
Nov 04, 2019 -

DePaula Ford responded

Thank you kindly for taking the time to leave feedback with us. We strive to have great customer care at all times and are saddened to hear your needs were not met. We take all feedback into consideration to make sure your next visit is a five-star. Thank you.

November 04, 2019

excellant Sales Manager Jayson and sales person Felix are great to work with. The Explorer is my 3rd ford with them now. Also have an Escape and an Edge. More

by JoeyMaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Mazzone
Nov 04, 2019 -

DePaula Ford responded

JoeyMaz, we are thrilled to hear that you had a wonderful five-star experience! We appreciate you always choosing DePaula Ford! If you ever need anything, be sure to let us know. Take care!

November 04, 2019

I had a very good experience with depaula ford. Will highly recommend. Main reason i chose depaula was for the huge selection of ford f150s. More

by Zach
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
Nov 05, 2019 -

DePaula Ford responded

Zach, thank you for sharing your five-star feedback with us! We appreciate the recommendation. We look forward to seeing you again!

November 03, 2019

I was blown away with the customer service that I received by the service dept. (Lenny) went above and beyond to listen to my concerns and problems. He kept me updated on the progress of my truck th More

by Jramundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
Nov 04, 2019 -

DePaula Ford responded

We strive to have excellent customer care at all times and your feedback truly shows that! Thank you for your five-stars and recommendation. We look forward to seeing you again next time!

November 02, 2019

Excellent Service DePaula Ford was very good . Our car was done as promised with no problems. The service folks were all very nice and courteous. We recommend their ser More

by Rocketman7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

DePaula Ford responded

Thank you kindly for taking the time to leave feedback with us! We appreciate your five-stars and recommendation! We hope to see you again soon. Take care!

...
418
...