DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Kris Bain worked hard to get me into my truck I walked into DePaula with a budget and a trade-in which was heavy into negative equity. I really did not believe the deal would go through, but Kris I walked into DePaula with a budget and a trade-in which was heavy into negative equity. I really did not believe the deal would go through, but Kris was able to meet my needs. I am very happy with the service from Kris and Mike, and I love the new truck. Happy holidays to all of the DePaula Ford family! More
Lenny was very accommodating I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and a I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and another that arose shortly afterwards. More
Depaula always takes care of me. Everything’s isn’t always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around th always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around there not all the same. I wouldn’t go anywhere except DePaul More
All went as expected. Negotiations went well. My experience with DePaula Ford was a pleasant one. I would recommend them to family and friends. Thank you bill / mike. experience with DePaula Ford was a pleasant one. I would recommend them to family and friends. Thank you bill / mike. More
A Smooth Operation Buying, or in my case leasing, a new car can be intimidating but this experience of turning in a leased Ford C-Max and leasing a new Ford Fusion went Buying, or in my case leasing, a new car can be intimidating but this experience of turning in a leased Ford C-Max and leasing a new Ford Fusion went smoothly and quickly. My wife and I are very happy with our Ford Fusion, which is a hybrid but does not have to be plugged in. And what a smart car! It lets me know if I am drifting out of my lane. Very happy with the whole experience and the car. More
Timely response on service needs The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achiev The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achieve customer satisfaction . More
Earned my future business Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a recall repair, they had me in and out in an hour and a half without any pressure to add on services. More
A great service provider for all your vehicle needs. Ordered an inspection and oil change. All completed within the promised time frame. A perfect experience. Ordered an inspection and oil change. All completed within the promised time frame. A perfect experience. More
Great tem work We were treated very well, pricing was very fair, great trade-in value and went from start to drive in an afternoon. Love the car. We were treated very well, pricing was very fair, great trade-in value and went from start to drive in an afternoon. Love the car. More