Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,563 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,563 reviews
February 16, 2021
I was greeted promptly and courteously upon arrival. The service writer, Crystal Blackman, went over my concerns and explained the work to be done. I was escorted to the waiting room. When my car was finish service writer, Crystal Blackman, went over my concerns and explained the work to be done. I was escorted to the waiting room. When my car was finished, in a reasonable time frame, Crystal came and escorted me to the office to settle my account and then to my car. More
by Nana
Employees Worked With
Mike Demartino, Crystal Blackman
February 16, 2021
I come in to this dealership for both of my Mazda vehicles and I always get professional service and great customer service. I work with either Lenny or Crystal every time. vehicles and I always get professional service and great customer service. I work with either Lenny or Crystal every time. More
by crobilla
Verified CustomerEmployees Worked With
February 16, 2021
Great service . Justin greeted me told him what i needed he set me up with josh and all went well thank you. in and out. he set me up with josh and all went well thank you. in and out. More
by GPANTUOSCO1955
February 16, 2021
I went to DePaula ford for service for my wife's explorer.Lenny was very helpfull as always.while I was there l bought a new F 250. explorer.Lenny was very helpfull as always.while I was there l bought a new F 250. More
by JIMW6026
February 15, 2021
Such a great car buying experience made easy by such a genuine and knowledgeable salesman! This was my first time buying such an expensive car and I really felt like my needs were met perfectly! genuine and knowledgeable salesman! This was my first time buying such an expensive car and I really felt like my needs were met perfectly! More
by lestage99
Employees Worked With
Vince Smeaton
February 15, 2021
Great place..Easy to talk with and deal with.Went above and beyond to satisfy my my deal!I would recommend them to anyone looking for a good dealer. and beyond to satisfy my my deal!I would recommend them to anyone looking for a good dealer. More
by MASTERNIBLETT
Employees Worked With
Vince Smeaton
February 15, 2021
My Nissan was taken in and taken care of in a timely manner. Lenny very pleasant and caring and made sure I was taken care of. manner. Lenny very pleasant and caring and made sure I was taken care of. More
by BSUE12345
Employees Worked With
February 14, 2021
Hello. I brought my vehicle in to be serviced at DePaula Ford. Service representative Lenny Farnam helped make my vehicle service experience a pleasant one. Lenny listened to what I was saying and asking, p Ford. Service representative Lenny Farnam helped make my vehicle service experience a pleasant one. Lenny listened to what I was saying and asking, provided good feedback, and ensured my vehicle received the service it needed, without trying to sell me anything extra. It’s because of Lenny’s professionalism that I will return when my vehicle needs servicing again. Thank you. More
by LCROE133
Employees Worked With
