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DePaula Ford
Albany, NY
4,564 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,564 reviews
February 27, 2021
I have always had a good experience at DePaula Mazda. They are efficient and informative. Everything is explained in simple understandable language. Pleasant and knowledgeable Service people. They are efficient and informative. Everything is explained in simple understandable language. Pleasant and knowledgeable Service people. More
by MJHENDRON
Verified CustomerEmployees Worked With
February 27, 2021
After a service misunderstanding. Lenny Farnam not only remembered the incident and myself but went out of his way to correct the issue. Both he and Crystal Blackman professionalism was outstanding. Not on remembered the incident and myself but went out of his way to correct the issue. Both he and Crystal Blackman professionalism was outstanding. Not only were they both efficient and professional in resolving the issue they each exhibited a rare personal and human side which is so lacking in interacting with customers. They are indeed assets to DePaula but also would be to any organization. Nice Job! See you both soon. DL More
by EB2050
February 27, 2021
Service Advisor Ron Bissonette and Technician Ron Case are awesome. Hands down best service around. Always great experience when dealing with the DePaula family including DePaula Chevrolet. are awesome. Hands down best service around. Always great experience when dealing with the DePaula family including DePaula Chevrolet. More
by Rick
Employees Worked With
Ron Bissonette, Ron Case
February 27, 2021
Very pleasant experience from my salesman to the manager to the general sales manager. It may have been the easiest quickest deal ive ever done to the general sales manager. It may have been the easiest quickest deal ive ever done More
by JIMZALLOGA
Employees Worked With
Other Employees :
Tyler Foster, Jay Yudzevich, Kris Bain, Josh Brogue, Crystal Blackman
February 27, 2021
My wife and I have purchased about 4 vehicles from this dealership over the past 20 years. We have dealt with Mr Lenny Farnam for a majority of those years. Mr Farnam has rendered great customer service dealership over the past 20 years. We have dealt with Mr Lenny Farnam for a majority of those years. Mr Farnam has rendered great customer service over the years. More
by ETHORPE1
Employees Worked With
February 27, 2021
Phenomenal customer service all around. Q did a fantastic job informing me of all my options and all features of my new cx5. Friendly service staff who truly show care for their clients job informing me of all my options and all features of my new cx5. Friendly service staff who truly show care for their clients More
by Nnn18
Employees Worked With
February 26, 2021
Good experience. Salesman was very professional and helpful. Answered all questions and was able to work a deal that worked for me. Found the best rate possible when financing as well. helpful. Answered all questions and was able to work a deal that worked for me. Found the best rate possible when financing as well. More
by John
Employees Worked With
Other Employees :
Jay Yudzevich, Frank Fattoruso, Vince Smeaton, Crystal Blackman
February 26, 2021
Excellent service from top to bottom. Our experience was a pleasure. Q did all he could to accommodate us with our purchase and the service department was exceptional. a pleasure. Q did all he could to accommodate us with our purchase and the service department was exceptional. More
by kittykat_321
Employees Worked With
February 26, 2021
Fast and amazing service from Truck shop. Thank you Ron B for keeping our fleet on the road. Highly recommend anyone that is in need of truck repair to go to see Ron B and the truck team! for keeping our fleet on the road. Highly recommend anyone that is in need of truck repair to go to see Ron B and the truck team! More
by Ted
Employees Worked With
Ron bisonette , Steve Kannes
February 26, 2021
Shu was amazing. From our initial interaction to me driving off the lot, he was polite, helpful, funny, calm, respectful, and very sweet. I will definitely tell all my friends about him. driving off the lot, he was polite, helpful, funny, calm, respectful, and very sweet. I will definitely tell all my friends about him. More
by Foodtruckqueen
Employees Worked With
Jay Yudzevich, Frank Fattoruso, Shuhab Noory
