DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I had a great experience and i was extremely satisfied with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. More
Lenny in service is top notch...no BS transaction. Q in Sales is great and Jay will give you the best price on a trade. Overall great experience. Sales is great and Jay will give you the best price on a trade. Overall great experience. More
Authentic sales and excellent support staff, including the financial closer (forget her name). Had some service work on the mirror and that was an excellent experience as well. Ty! the financial closer (forget her name). Had some service work on the mirror and that was an excellent experience as well. Ty! More
Depaula Ford was by far the most outstanding dealership I have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends. More
Lenny is fantastic, helpful, knowledgeable and caring person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. More
Still waiting for my part. Been over a month. Been in twice already for this repair. Doing poor job of keeping me informed of where things stand, twice already for this repair. Doing poor job of keeping me informed of where things stand, More
Overall great experience. Came in for a routine oil change. Was recommended a cabin filter change so I got that as well. Easy to schedule an appointment. Friendly staff change. Was recommended a cabin filter change so I got that as well. Easy to schedule an appointment. Friendly staff More
Just bought a hybrid escape and it was making a whirring sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues with their sight. More
The sales service was a great experience. Friendly, helpful, and all aspects pleasant. Everything from shopping for a car to pickup handled with professionalism and as if family. helpful, and all aspects pleasant. Everything from shopping for a car to pickup handled with professionalism and as if family. More
I Highly recommend DePaula Ford. The sales department was awesome to work with no back and forth made the deal quick and easy on my 2021 f250 awesome to work with no back and forth made the deal quick and easy on my 2021 f250 More