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DePaula Ford

Albany, NY

4.6
4,564 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,564 reviews

March 09, 2021

I had a great experience and i was extremely satisfied with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
Mar 10, 2021 -

DePaula Ford responded

We're happy to hear you had such a good experience with our dealership! If there's anything we can help with in the future, don't hesitate to reach out.

March 08, 2021

Lenny in service is top notch...no BS transaction. Q in Sales is great and Jay will give you the best price on a trade. Overall great experience. More

by DSPRAGU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Newell Sr., Crystal Blackman
Mar 08, 2021 -

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Lenny, Q, and Jay assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

March 08, 2021

Authentic sales and excellent support staff, including the financial closer (forget her name). Had some service work on the mirror and that was an excellent experience as well. Ty! More

by maggiemiller210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

DePaula Ford responded

Hi Maggie, thank you for your wonderful review! I believe the financial advisor you're thinking of is Stephanie. We're glad she and Glenn were able to help you! If there's anything you need in the future, please don't hesitate to reach out.

March 08, 2021

Depaula Ford was by far the most outstanding dealership I have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends More

by LDAIGLE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Foster, Jay Newell Sr., Mike Demartino, Josh Brogue, Steve Kannes, Crystal Blackman
Mar 09, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 07, 2021

Lenny is fantastic, helpful, knowledgeable and caring person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. More

by ECTHORPE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Lenny assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Mike DeMartino - Service Manager – 518-489-5414

March 06, 2021

Still waiting for my part. Been over a month. Been in twice already for this repair. Doing poor job of keeping me informed of where things stand, More

by JMOSER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kannes
March 06, 2021

Overall great experience. Came in for a routine oil change. Was recommended a cabin filter change so I got that as well. Easy to schedule an appointment. Friendly staff More

by MELISSAMAE524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brogue
Mar 08, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 06, 2021

Just bought a hybrid escape and it was making a whirring sound so we brought it in. They were able to assure me that the sound was perfectly normal and told me it was to protect those people who had issues More

by Aiversen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
Mar 08, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 06, 2021

The sales service was a great experience. Friendly, helpful, and all aspects pleasant. Everything from shopping for a car to pickup handled with professionalism and as if family. More

by Debt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 06, 2021

I Highly recommend DePaula Ford. The sales department was awesome to work with no back and forth made the deal quick and easy on my 2021 f250 More

by emery_cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosamino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moolick, Kris Bain
Mar 08, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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