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DePaula Ford
Albany, NY
4,564 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,564 reviews
March 11, 2021
Glenn is a top shelf professional. He has always gone the extra mile for me. it is a pleasure to do business with him. I have purchased 7 vehicles from him and hope he is there for my next car purchase. the extra mile for me. it is a pleasure to do business with him. I have purchased 7 vehicles from him and hope he is there for my next car purchase. More
by edsawczak
March 11, 2021
Very good friendly. No more to say. They forgot to wash the car. COVID friendly. Miss the coffee. Why no cars in showroom. Bathroom cleAn the car. COVID friendly. Miss the coffee. Why no cars in showroom. Bathroom cleAn More
by BARBOCHAMPAUGH
Verified CustomerMarch 10, 2021
The dealership did not resolve my problem,told me to take it somewhere else ,was not the answer I was looking for,3yr,36000 mile warranty it should be able to be fixed it somewhere else ,was not the answer I was looking for,3yr,36000 mile warranty it should be able to be fixed More
by RACK8E
March 10, 2021
DePaula Ford goes above and beyond. I've always had such a great experience with sales and service. They make everything simple and easy! Very kind staff and always professional. a great experience with sales and service. They make everything simple and easy! Very kind staff and always professional. More
by newexplorer
March 10, 2021
Customer is treated respectfully and Vehicle is done in the amount of time that is stated. Customer is kept up-to-date. Great service each time my car needs maintenance the amount of time that is stated. Customer is kept up-to-date. Great service each time my car needs maintenance More
by Barbara
Employees Worked With
Josh Brogue
March 10, 2021
Mark was awesome. This was my first car I purchased on my own and everyone made me feel so comfortable. I will recommend Mark to everyone as he was such a pleasure to work with. Thank you, Mark own and everyone made me feel so comfortable. I will recommend Mark to everyone as he was such a pleasure to work with. Thank you, Mark More
by Jenniferbutto
Employees Worked With
Mark Minoogian
March 10, 2021
DePaula made good on repairing a repair gone bad. Everyone was polite and efficient in getting the job done as quickly as possible. Very pleased with experience. Everyone was polite and efficient in getting the job done as quickly as possible. Very pleased with experience. More
by CRAIGMCNULTY
Employees Worked With
Crystal Blackman
March 10, 2021
Collision center was very helpful with getting my estimate done and to my insurance company. Work done was exceptional Staff was friendly and service was done in timely manner estimate done and to my insurance company. Work done was exceptional Staff was friendly and service was done in timely manner More
by afdlt
Employees Worked With
Frank,Jeff
March 10, 2021
Vince was great to work with on my truck purchase. While my wife and I with our 3 daughters were discussing the purchase of the truck sometimes this can be long and drawn out and become an inpatient process my wife and I with our 3 daughters were discussing the purchase of the truck sometimes this can be long and drawn out and become an inpatient process. Buying a vehicle on a Saturday afternoon ran lil later then I had anticipated and with all the banks closed waiting fir the final financing /approval Vince and his biz manager Frank wanted the best deal for me at the best interest rate They asked us if we can continue this first thing Monday morning to seal the deal, only problem with that I was not sure if my wife and I could make it back to the dealership to compete the paperwork due to a busy schedule. Vince and his Mgr. Discussed and offered to deliver the truck to my home (45 miles away) and complete the paperwork in the comfort of my own home and I did not have to disrupt the scheduled activities of 3 active children. Vince and the team at De Paula Ford Albany NY were true professionals to deal with! I will be back when it’s time to upgrade my next vehicle. More
by Jamietparkes
Employees Worked With
Frank /Business Mgr. , Vince Smeaton
March 10, 2021
Lenny Farnam is a treasure. Professional, knowledgeable and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. More
by CLAUSGUNDRUM
Employees Worked With
