DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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My experience with DePaula Ford is purchase and service of my 2016 Mazda CX5. I am happy with the car and service. Employees in the service department and friendly, professional and helpful. of my 2016 Mazda CX5. I am happy with the car and service. Employees in the service department and friendly, professional and helpful. More
A very organized and easy drop off with friendly faces that are eager to help. The service department is through and quick. Lenny Farnam is great! that are eager to help. The service department is through and quick. Lenny Farnam is great! More
Absolutely the best car buying experience I’ve ever had sales manager Jay Y & sales associate Vince are the BEST! Highly recommended & will be back sales manager Jay Y & sales associate Vince are the BEST! Highly recommended & will be back More
Excellent experience consistently. Service level very high . Professional service advisers. Confidence in Lenny is very high. Trust very high. Mechanics are very good and never seem to have to bring car high . Professional service advisers. Confidence in Lenny is very high. Trust very high. Mechanics are very good and never seem to have to bring car in for same repair More
We had a very enjoyable purchasing experience at DePaula Mazda. Glenn Cummings our sales person was terrific. He knows Mazdas and his inventory, Without any pressure he helped us select a car with the featu Mazda. Glenn Cummings our sales person was terrific. He knows Mazdas and his inventory, Without any pressure he helped us select a car with the features we wanted and within our budget, He oversaw the entire buying process - test drives, car orientation and payment. All went smoothly. Collin McCarthy was very helpful, easy to deal with, a pleasant person, the gent who gave us the new car orientation was superb — patient, expert, effective communicator and fun to be with. Stephanie Cassella pleasantly handled the business end of things. DePaula has a great team and we had an overall positive experience. Kudos to DePaula. More
The service dept was able to address all my concerns & get the trk back to me in a timely manner as the shop was extremely busy. Trk runs great thanks to the technicians that wk on my trks get the trk back to me in a timely manner as the shop was extremely busy. Trk runs great thanks to the technicians that wk on my trks More
Simple and quick deal! Had a great deal and an awesome car within 24 hours! Vince and team were great! Love my car! Thank you! car within 24 hours! Vince and team were great! Love my car! Thank you! More
As always I get courteous treatment from Lenny farnam. He always makes sure that I am satisfied with the service performed before I leave the dealership. always makes sure that I am satisfied with the service performed before I leave the dealership. More
With interest rates being so low right now we felt it was a good time to upgrade our pickup but wasn't looking forward to playing the car buying game with current events. So refreshing to deal with a truck d a good time to upgrade our pickup but wasn't looking forward to playing the car buying game with current events. So refreshing to deal with a truck dealership that listens to what you want and not attempt to lead you to what is best for them. At no time did we feel the need to shop around to ensure we were getting a good deal. On line and mobile communications made the purchase effortless and timely. A quick but thorough tutorial of all the bells and whistles was also greatly appreciated. I would and will recommend DePaul to anyone looking for a new vehicle. Very satisfied. More
We have never before had such an amazing experience purchasing a vehicle. Everyone from when we first made contact online to the final contact with a transport driver bringing our new vehicle to our h purchasing a vehicle. Everyone from when we first made contact online to the final contact with a transport driver bringing our new vehicle to our home was friendly, courteous and professional. We will definitely be doing more business with DePaula. More