Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,565 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,565 reviews
March 18, 2021
Fantastic experience from start to beginning! Helped me get my brothers first car the family and I were so happy! It was completely different feel from a lot of places. Very understanding of your needs! get my brothers first car the family and I were so happy! It was completely different feel from a lot of places. Very understanding of your needs! More
by tyrosenblatt.net
March 18, 2021
It’s always a pleasure to go to DePaula Ford and have my vehicle serviced. I have never experienced a great team they have. I appreciate the service people and the cashiers. vehicle serviced. I have never experienced a great team they have. I appreciate the service people and the cashiers. More
by KDAMITA
Verified CustomerEmployees Worked With
Josh Brogue
March 17, 2021
Great great great great great great great grate great great great great grate grate great great good good grate for a car great great graat great great great grate grate great great good good grate for a car great great graat More
by rev11
Employees Worked With
March 17, 2021
Other than missing their promise time, everyone and everything was done expertly. Crystal kept me up to date with the delay and that was greatly appreciated! I was also impressed with the cleanliness everything was done expertly. Crystal kept me up to date with the delay and that was greatly appreciated! I was also impressed with the cleanliness and the only downer wash no coffee and that I blame on Covid, maybe next time! More
by rs788922
Employees Worked With
Crystal Blackman
March 16, 2021
Joe was extremelyhelpfuland very profcesional. He and his management exceeded all my expectations. If i could give him 10 stars i would. I highly recommend him management exceeded all my expectations. If i could give him 10 stars i would. I highly recommend him More
by csthill518
Employees Worked With
Jay Yudzevich, Joe Shear
March 16, 2021
I like the convenience of getting my car maintenance done at DePaula Ford. Unfortunately, this is the 2nd time that I came in expecting to pay around $100 max for an oil change and NYS inspection, and inste at DePaula Ford. Unfortunately, this is the 2nd time that I came in expecting to pay around $100 max for an oil change and NYS inspection, and instead I had several other issues brought to my attention (brake pads, car alignment, radiator flush, lug nuts requiring replacement, etc.). I guess I should be grateful that these other services are suggested (and I assume really needed). I just hope that my next visit will cost me the expected $100 instead of $700+. Since I'm not the most car-savvy person, I assume that Depaula Ford has my safety in mind when recommending additional work on my car. Just hope I'm not being taken advantage of. I bought my Ford Fiesta as a used car with only 35k miles. I don't drive it much these days, and I still think of it as a new car. Guess that's why I'm surprised that I need all this maintenance work so early in the life of the car. Anyway, all the folks at DePaula Ford are personable, friendly and knowledgeable... so I defer to their judgement. More
by lgpryma@gmail.com
Employees Worked With
Other Employees :
Mike Demartino, Josh Brogue, Steve Kannes, Crystal Blackman, Ron Bissonette
March 16, 2021
Steve was very courteous, knowlegable, and helpful. The issue with my car was resolved in under 30 minutes. Thank you very much for your assistance! issue with my car was resolved in under 30 minutes. Thank you very much for your assistance! More
by NAS_BOX
Employees Worked With
Steve Kannes
March 16, 2021
I have mixed feelings - it very much depends on who you work with. My previous car was a Ford serviced by Lenny and it was always a good experience. I have had too many experiences with the Mazda that have work with. My previous car was a Ford serviced by Lenny and it was always a good experience. I have had too many experiences with the Mazda that have been frustrating. I have to stay on top of things, ask more than once to have something done, don’t get good explanations for what needs to be done, find that something I asked to have done was not, etc. More
by KAL7474
Employees Worked With
March 15, 2021
I had the pleasure of working with Mark and Stephanie. They were wonderful answered every question and super professional with everything. Would recommend both of your employees. They were wonderful answered every question and super professional with everything. Would recommend both of your employees. More
by Robyn071
March 15, 2021
2021 is a good year! Mark Minoogian was a wonderful person to work with when my son and I were shopping for a used vehicle. Mark was very courteous, well informed and a no pressure salesman. I have had person to work with when my son and I were shopping for a used vehicle. Mark was very courteous, well informed and a no pressure salesman. I have had less wonderful experiences at other dealerships, and was very pleasantly surprised by how easy Mark made the process of trading in my vehicle for one at DePaula. I was very pleased with my experience! More
by jd8650
Employees Worked With
Tyler Foster, Mark Minoogian
