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DePaula Ford

Albany, NY

4.6
4,565 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,565 reviews

March 23, 2021

Nice folks and no nonsense. Everything I needed handled was handled professionally and transparently. Labor was a bit on the pricey side but you get what you pay for. More

by Apecha117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brogue
Mar 25, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 23, 2021

Dealership and it’s people are truly professional. I certainly will recommend DePaula Ford to my friends and relatives. Could use more customer parking spots. More

by carldavenport47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon DePaula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Fattoruso, Trevor Schmetterer
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 23, 2021

Zak was the absolute best. I gave him a list of things I needed in a car and he found me the perfect car on the first try. Wasn’t pushing at all. Best car buying experience! More

by Hmay.ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 24, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 23, 2021

We purchased a used Mazda from Depaula and had a positive experience. Our salesman Zak paid attention to our requirements and our introduction to the service department was a positive introduction to a group More

by Publius
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Fattoruso, Josh Brogue
Mar 24, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 22, 2021

My service appointment is always completed by the estimated time & the service people explain everything to me. The only drawback is most of the items that need to be done are not covered by my 2 wa More

by MTJ0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 22, 2021

Always my 1 stop shop anytime I need anything done. Josh, Mike and the team are #1 in my book every time. Thanks as always! More

by Jon_depaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Newell Sr., Mike Demartino, Josh Brogue
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 22, 2021

Excellent service, as usual. Courteous, competent, efficient. I have been very pleased with DePaula since I purchased my vehicle in 2018. You have a great staff. More

by randolph.wills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brogue
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 22, 2021

My name is Quahmell Dickson I want to thank you for your time and help I greatly appreciate it you was such a wonderful help More

by Quahdigg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fattoruso, Mark Minoogian
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 21, 2021

Great experience! Extremely knowledgable of all aspects of the vehicle. Took time to explain things without making me feel stupid! Will definitely come back in an instant for my next vehicle! Felt no press More

by Kimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate (Delivery Specialist), Tyler Foster, Jay Yudzevich, Colin McCarthy
Mar 22, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 21, 2021

Process was so easy and the team was excellent. Transitioning from online to in-person was great. Very smooth all the way through. Couldn’t have asked for a better experience. Thanks!! More

by justinnguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Cassella, Albert Rodriguez
Mar 22, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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