DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,565 reviews
Nice folks and no nonsense. Everything I needed handled was handled professionally and transparently. Labor was a bit on the pricey side but you get what you pay for. was handled professionally and transparently. Labor was a bit on the pricey side but you get what you pay for. More
Dealership and it’s people are truly professional. I certainly will recommend DePaula Ford to my friends and relatives. Could use more customer parking spots. certainly will recommend DePaula Ford to my friends and relatives. Could use more customer parking spots. More
Zak was the absolute best. I gave him a list of things I needed in a car and he found me the perfect car on the first try. Wasn’t pushing at all. Best car buying experience! needed in a car and he found me the perfect car on the first try. Wasn’t pushing at all. Best car buying experience! More
We purchased a used Mazda from Depaula and had a positive experience. Our salesman Zak paid attention to our requirements and our introduction to the service department was a positive introduction to a group experience. Our salesman Zak paid attention to our requirements and our introduction to the service department was a positive introduction to a group that we’ll be seeing in the future. More
My service appointment is always completed by the estimated time & the service people explain everything to me. The only drawback is most of the items that need to be done are not covered by my 2 wa estimated time & the service people explain everything to me. The only drawback is most of the items that need to be done are not covered by my 2 warranties. More
Always my 1 stop shop anytime I need anything done. Josh, Mike and the team are #1 in my book every time. Thanks as always! Josh, Mike and the team are #1 in my book every time. Thanks as always! More
Excellent service, as usual. Courteous, competent, efficient. I have been very pleased with DePaula since I purchased my vehicle in 2018. You have a great staff. efficient. I have been very pleased with DePaula since I purchased my vehicle in 2018. You have a great staff. More
Great experience! Extremely knowledgable of all aspects of the vehicle. Took time to explain things without making me feel stupid! Will definitely come back in an instant for my next vehicle! Felt no press of the vehicle. Took time to explain things without making me feel stupid! Will definitely come back in an instant for my next vehicle! Felt no pressure and very comfortable with the whole experience! More
Process was so easy and the team was excellent. Transitioning from online to in-person was great. Very smooth all the way through. Couldn’t have asked for a better experience. Thanks!! Transitioning from online to in-person was great. Very smooth all the way through. Couldn’t have asked for a better experience. Thanks!! More