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DePaula Ford
Albany, NY
4,565 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,565 reviews
March 27, 2021
Great customer service. Everyone in service has gone above and beyond to make my oil change's super quick and easy. Crystal, Lenny, Luis, Justin, Mike, and Josh have been amazing!! above and beyond to make my oil change's super quick and easy. Crystal, Lenny, Luis, Justin, Mike, and Josh have been amazing!! More
by k.thornton
Verified CustomerEmployees Worked With
Other Employees :
Mike Demartino, Josh Brogue, Crystal Blackman
March 26, 2021
Kris made the trip to DePaula worth it. The entire process was quick and easy. I'd have to say that it was the best experience I've had at a dealership in my 20 years of purchasing vehicles. process was quick and easy. I'd have to say that it was the best experience I've had at a dealership in my 20 years of purchasing vehicles. More
by Nt198165
Employees Worked With
Kris Bain
March 25, 2021
They had the exact car I was looking for and were fast, easy, painless, and overall extremely helpful in my purchasing of the care. They helped take car of the insurance update AND registration! The sales easy, painless, and overall extremely helpful in my purchasing of the care. They helped take car of the insurance update AND registration! The sales person I worked with, Colin, was a delight to deal with. Again he helped make the whole process quick and easy. He was very personable and knowledgeable. More
by JLolik
Employees Worked With
Colin McCarthy
March 25, 2021
Able to drive inside to drop off car. Service team member greeted me at arrival and saw me through the whole process. All service completed as promised. greeted me at arrival and saw me through the whole process. All service completed as promised. More
by JHDRAKE40
Employees Worked With
Crystal Blackman
March 25, 2021
Great workmanship. The job was done on time. It was done correctly If there was one area to correct it would be don’t use as much air freshener next time correctly If there was one area to correct it would be don’t use as much air freshener next time More
by Chris
March 25, 2021
Very happy with our new Ford edge explanation! Zak was great to work and he handled all of our needs. We would highly recommend DePaula Ford! great to work and he handled all of our needs. We would highly recommend DePaula Ford! More
by Steve L
Employees Worked With
March 25, 2021
All went well during my visit. Best part was no charge. Certainly I will be using the service when needed. I have always been very happy Certainly I will be using the service when needed. I have always been very happy More
by ERAY297
March 25, 2021
Always professional, always thorough, always courteous. Steve always remembers me and always ensures I am satisfied with the work performed. This is something that has been lost at other large dealerships. Steve always remembers me and always ensures I am satisfied with the work performed. This is something that has been lost at other large dealerships. More
by DKeyser
Employees Worked With
Steve Kannes
March 25, 2021
Amazing service!! I showed up unannounced and they got me right in! Friendly knowledgeable staff. The 2 workers on were so nice. The tech even pulled my car right up for me! right in! Friendly knowledgeable staff. The 2 workers on were so nice. The tech even pulled my car right up for me! More
by JEANNIECUSANO
Employees Worked With
Other Employees :
Brandon Garcelona , Mike Demartino, Josh Brogue
March 25, 2021
DePaula’s service department is very hospitable and welcoming of ideas expressed by me during the process of delivering their very good service. I am strongly encouraged to purchase my next vehicle the welcoming of ideas expressed by me during the process of delivering their very good service. I am strongly encouraged to purchase my next vehicle there. More
by RP
