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DePaula Ford
Albany, NY
4,565 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,565 reviews
April 02, 2021
The reason for my latest visit was to get an estimate on having my broken mirror replaced. The video I received by text, showing me what they'd found during inspection was the best. I will get the items r having my broken mirror replaced. The video I received by text, showing me what they'd found during inspection was the best. I will get the items repaired along with the new mirror. More
by ORPHAB1896
Verified CustomerEmployees Worked With
Crystal Blackman
April 02, 2021
Our Salesmen “Q” was excellent. I consider myself a informed consumer and Q knew his stuff when it came to the features of each model. He even looked at different packages on different trim levels to s informed consumer and Q knew his stuff when it came to the features of each model. He even looked at different packages on different trim levels to safe us $. I would buy a car from him again More
by JNM4FUN
April 01, 2021
Service was fine and timely for a Saturday. I did not appreciate being told my cabin filter needed to be replaced when I had just replaced it a month before but I understand the technician not taking it appreciate being told my cabin filter needed to be replaced when I had just replaced it a month before but I understand the technician not taking it all apart to check it since it is a little complicated but I don’t like that they assumed it needed to be replaced. More
by JIMMY44
Employees Worked With
April 01, 2021
Alicia was very helpful in getting our damaged car in to the body shop and was very helpful through the process of getting our car repaired and back to us . The body shop put it back to original condition. the body shop and was very helpful through the process of getting our car repaired and back to us . The body shop put it back to original condition. More
by trdp8
Employees Worked With
Alicia lea
April 01, 2021
Another excellent experience at DePaula Ford. Kris was very helpful with test drive and negotiating and setting up the delivery. Tyler was excellent in finance. We use DePaula for service and Krystal is very helpful with test drive and negotiating and setting up the delivery. Tyler was excellent in finance. We use DePaula for service and Krystal is amazing More
by sfdff160
April 01, 2021
Service is always been wonderful there Lenny does a great job for me I’m sure he does it for everybody else to I want to thank him and you for the service that you provide thank you job for me I’m sure he does it for everybody else to I want to thank him and you for the service that you provide thank you More
by MWILCOV1
Employees Worked With
April 01, 2021
Fast and thorough Crystal was friendly and was anxious to make sure I had all my concerns taken care of . Crustal Blackman whom I had dealt with before is A ok ! make sure I had all my concerns taken care of . Crustal Blackman whom I had dealt with before is A ok ! More
by MACNCA2
Employees Worked With
Crystal Blackman
April 01, 2021
I was very happy with the dealership and the people I dealt with but not to happy that the owners manual is digital and if I want a writte copy I have to pay for it .... I’m 72 years old and I just bough dealt with but not to happy that the owners manual is digital and if I want a writte copy I have to pay for it .... I’m 72 years old and I just bought a 50,000 truck and paid cash for it... More
by Paul
April 01, 2021
This was the BEST car buying experience we have ever had! Zak was awesome to work with! This was truly painless and we appreciate it! We will be back!! Zak was awesome to work with! This was truly painless and we appreciate it! We will be back!! More
by shan16dan
April 01, 2021
I wasn't pushed into buying anything I didn't want like other places. I didn't have someone tracking me down in the parking lot which is a plus. I would buy from there again. other places. I didn't have someone tracking me down in the parking lot which is a plus. I would buy from there again. More
by averycarac26
Employees Worked With
Kris Bain
