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DePaula Ford
Albany, NY
4,565 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,565 reviews
April 04, 2021
Brought the excursion in for a vibration in the drivetrain. Crystal is always attentive and work was performed in timely fashion. Pricing is competitive with independent shops and more reliable drivetrain. Crystal is always attentive and work was performed in timely fashion. Pricing is competitive with independent shops and more reliable More
by RREINERS
Verified CustomerEmployees Worked With
Crystal Blackman
April 04, 2021
Good experience. It’s a high volume dealership, but manage to make everyone feel special Great balance. We’ve done three deals and will likely be back. manage to make everyone feel special Great balance. We’ve done three deals and will likely be back. More
by mcraner
April 03, 2021
Great customer service no matter the department. Glen Cummings is a salesman with total integrity which has ended in my family purchasing/leasing 4 cars in the past 6 years. Cummings is a salesman with total integrity which has ended in my family purchasing/leasing 4 cars in the past 6 years. More
by LMURPH1014
Employees Worked With
Ron Bissonette
April 03, 2021
Got an inspection appointment within ine day of calling. I was in and out in just about 30 minutes. Everyone I interacted with was friendly and helpful I was in and out in just about 30 minutes. Everyone I interacted with was friendly and helpful More
by MOLLYMDANIELS
Employees Worked With
Mike Demartino
April 03, 2021
Took my F150 into to be repaired and the fixed the wrong component still has same issue and I’m out $500 did not listen to me and still have same issue component still has same issue and I’m out $500 did not listen to me and still have same issue More
by APPLETWA
Employees Worked With
April 03, 2021
Representative was friendly . My car issue was fixed in The short period of the time. I Received good services .the waiting place was nice and clean. The short period of the time. I Received good services .the waiting place was nice and clean. More
by CHARLES
Employees Worked With
Crystal Blackman
April 02, 2021
This was a very pleasant car buying experience. I would definitely recommend this dealership to people seeking a car. Stephanie Cassella was exceptional and an asset to this dealership. definitely recommend this dealership to people seeking a car. Stephanie Cassella was exceptional and an asset to this dealership. More
by Elisedanforth
April 02, 2021
Service folks are always professional and friendly. Super accommodating as well. I would totally recommend to others. Service timely, organized and fast, met expectations. Thanks. accommodating as well. I would totally recommend to others. Service timely, organized and fast, met expectations. Thanks. More
by mjh0112
April 02, 2021
My service visit met all of what I expected.Car was ready within the time promised.Received my video inspection. My customer service representative was wonderful. ready within the time promised.Received my video inspection. My customer service representative was wonderful. More
by CARZETTE67
Employees Worked With
