DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I found Glenn and the staff very helpful in putting me in a 2021 Mazda CX five, The staff were able to help me in any questions that I had about the car. Glenn was very knowledgeable about the vehicle that I a 2021 Mazda CX five, The staff were able to help me in any questions that I had about the car. Glenn was very knowledgeable about the vehicle that I was looking at. More
Knowledgeable, friendly and helpful staff. An excellent buying experience. I would recommend this dealership highly. They made the car buying experience pleasurable with no stress. buying experience. I would recommend this dealership highly. They made the car buying experience pleasurable with no stress. More
By far the best salesman i have ever dealt with, Devin made it very easy and hassle free from beginning to end and got me into my new truck in no time made it very easy and hassle free from beginning to end and got me into my new truck in no time More
Everyone is friendly and always willing to help out. Compared to other dealerships there is no pressure and they’re willing to negotiate. Shub rocks! Compared to other dealerships there is no pressure and they’re willing to negotiate. Shub rocks! More
One of the best car buying experience I have ever had in large part due to the courtesy and competence of Shu. The rest of the team at DePaula Ford were incredible to work with. I would highly recommend the large part due to the courtesy and competence of Shu. The rest of the team at DePaula Ford were incredible to work with. I would highly recommend them to anyone. And best of all I LOVE my Bronco! More
Both Nate and Q were nice to deal with. In the past that hasn’t always been the case with others. This was a much better experience. hasn’t always been the case with others. This was a much better experience. More
Nate and Q were professional, polite, and attentive - making the car purchase quick and painless! I couldn’t be happier with my Ford Escape. Thank you! making the car purchase quick and painless! I couldn’t be happier with my Ford Escape. Thank you! More
Great experience at this dealership. Friendly sales associates willing to work with customers. Treated very fairly, took care of any and all issues. Very happy. associates willing to work with customers. Treated very fairly, took care of any and all issues. Very happy. More
No issues at all with this dealership. I had a smooth transaction from start to finish. Found my dream car online, someone called me immediately, and literally the next day I was driving it off of the lo transaction from start to finish. Found my dream car online, someone called me immediately, and literally the next day I was driving it off of the lot. They found me the lowest Interest rate on a loan which saved me thousands, and everyone I encountered at the dealership was incredibly friendly and personable. I would highly recommend this dealership and would definitely deal with them again. More
I came to this dealership looking for my first car and Joe helped me find exactly that! I arrived apprehensive expecting to be bombarded with cars outside of my budget along with additional add ons and su Joe helped me find exactly that! I arrived apprehensive expecting to be bombarded with cars outside of my budget along with additional add ons and subpar service from money grubbers due to past experiences with dealerships in the area, especially since I was going through the process alone. The service and atmosphere Joe provided was above and beyond, it shined away any shadow of a doubt! From him making sure I’m within my budget and happy with the vehicle ( I was able to test drive it to wherever I wanted), to even helping me find a great insurance policy and providing me with great options to get the best protection also within my budget! Everything was explained in clear detail so I knew exactly what I was getting, from the vehicle to the services provided for it. He is not your typical car salesman, he wants to make sure you’re given the best service possible. Not to mention I was provided door to door transport being that I couldn’t take my car home the first night, but the next day to pick it up I was provided transportation as well! I was so relieved to able to actually be ecstatic about the whole process instead of stressed about the paperwork, figuring out insurance and getting to and from the dealership! My first car experience was without a doubt an exciting breeze and he was just as excited for me!! Lol I would definitely recommend any new or experienced car owners to this dealership and salesman specifically, for the best experience! More