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DePaula Ford
Albany, NY
4,542 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,542 reviews
Verified Customer
February 10, 2022
The only issue I had was that my initial request to be shuttled back to my office so that I could work while the work on the car was performed, was initially forgotten. I discovered this when I went to c shuttled back to my office so that I could work while the work on the car was performed, was initially forgotten. I discovered this when I went to check on the status of the Shuttle driver who was on the road when I arrived. More
by DAVID.WILKINSON
Employees Worked With
Other Employees :
Aaron (afternoon shuttle driver), Crystal Blackman
February 10, 2022
Great customer service by all. Crystal, Justin, Tom and the rental guy. I would recommend DePaula! the rental guy. I would recommend DePaula! More
by Sandy
February 10, 2022
The staff was friendly, helpful, and respectful of my budget and of my time. I was uneasy leaving without both sets of keys, but got a written "IOU" for it, so hopefully that is honored. budget and of my time. I was uneasy leaving without both sets of keys, but got a written "IOU" for it, so hopefully that is honored. More
by tguarino
February 09, 2022
Very professional and courteous staff that’s always willing to any and questions that you have about a new vehicle purchase. willing to any and questions that you have about a new vehicle purchase. More
by I don’t have one
February 09, 2022
I was able to have my car repaired while I was visiting family in Florida. They also detailed my car. family in Florida. They also detailed my car. More
by Sbosanko5
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
February 08, 2022
Customer service was outstanding! See the rest of the review, i believe that says it all. review, i believe that says it all. More
by OCEANDREAMER57
February 07, 2022
Very happy with the service received from sales rep Frank! He helped me get the most for my trade-in which allowed me to bump up from an XL to an XLT model for a new Maverick. I'd encourage anyone l Frank! He helped me get the most for my trade-in which allowed me to bump up from an XL to an XLT model for a new Maverick. I'd encourage anyone looking to buy a new / trade in a vehicle to consider DePaula. Thank you Frank! More
by SHABATTS
Employees Worked With
Frank Santoro
