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DePaula Ford
Albany, NY
4,542 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,542 reviews
February 26, 2022
I had a fleet of nine vehicles i needed serviced and i am very pleased with the level of professionalism and how quickly they were able to get the vehicles back to me very pleased with the level of professionalism and how quickly they were able to get the vehicles back to me More
by Lesterchase2002
Verified CustomerEmployees Worked With
Ron Bissonette
February 26, 2022
Always caring takes care of customer first all employees are great. Would recommend for service are great. Would recommend for service More
by LENNYFARNAM23
February 25, 2022
There was an initial problem with the service but the technician and the representative worked admirably to fix it. technician and the representative worked admirably to fix it. More
by Kellds
Employees Worked With
I do not see him up there. He had short black hair and beard. Almost shaved
February 25, 2022
Lenny service is the best he represents DePaula Ford very well thank you again for all your help with my SUV thank you well thank you again for all your help with my SUV thank you More
by COACHCAM360
February 25, 2022
They worked hard to get me the deal that I needed. I am very happy with my purchase. I am very happy with my purchase. More
by SHAWNEMS
February 25, 2022
DePaula service has always taken great care Of our vehicles. They are professional, courteous And in this time of covid they create An atmosphere of calm. vehicles. They are professional, courteous And in this time of covid they create An atmosphere of calm. More
by ALL1REDHEAD
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
February 25, 2022
Honest, fair, timely service, easy to make appointments, work explained in layman’s terms, accessible work explained in layman’s terms, accessible More
by Lpaj
Employees Worked With
February 24, 2022
Person who checked me in on day of service was very good. She told me what would be done and how long it would take and she was spit on. She told me what would be done and how long it would take and she was spit on. More
by Sue
February 24, 2022
Great customer service from Lenny Farnham. This was third visit to fix problem. Lenny was the key to success! This was third visit to fix problem. Lenny was the key to success! More
by JMOSHIER
Employees Worked With
February 24, 2022
Bought a hard-to-find new Ford Maverick at DePaula Ford. The entire sales process was easy, and their people, especially sales rep Shannon, were great to deal with. Got the vehicle I wanted, at a reasonable The entire sales process was easy, and their people, especially sales rep Shannon, were great to deal with. Got the vehicle I wanted, at a reasonable price, and got a great trade-in value on my old vehicle. More
by timr77
Employees Worked With
Shannon Yingling
