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DePaula Ford
Albany, NY
4,867 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,867 reviews
June 27, 2022
I am always impressed with how prompt and how efficiently the crew gets my car into the shop for my service and how the service rep always gives me an update on how long it will be. the crew gets my car into the shop for my service and how the service rep always gives me an update on how long it will be. More
by Peter M
Verified Customer
June 26, 2022
This is the second truck we’ve purchased from Glen Cummings, he is low pressure and very professional. Cummings, he is low pressure and very professional. More
by 65lemans
Employees Worked With
June 25, 2022
Excellent friendly service and sales staff. Timely service , clean facility, walks you through the entire service process. Timely service , clean facility, walks you through the entire service process. More
by TFBENSON
June 25, 2022
They are very friendly and helpful! Did the recalls on the car with no problem! Did the recalls on the car with no problem! More
by Terri 56
Employees Worked With
June 25, 2022
Great job on collision repair. It took two weeks instead of 6 days but they found additional damage which had to be approved but they did not explain this to me. So rental costs w It took two weeks instead of 6 days but they found additional damage which had to be approved but they did not explain this to me. So rental costs were higher than expected. More
by AsrevNassin
Employees Worked With
Ron Bissonette
June 24, 2022
The gentleman that was assigned to help me was great. I know my service was not planned, but feel it could have gotten done sooner. It was just new tires. I know my service was not planned, but feel it could have gotten done sooner. It was just new tires. More
by fak1201
June 24, 2022
Chance did a great job working with me to complete recalls, as well as recommending alignment which was way off. Fast, quick, and easy service which isn’t common amongst most dealerships. recalls, as well as recommending alignment which was way off. Fast, quick, and easy service which isn’t common amongst most dealerships. More
by rchild21
Employees Worked With
Chance Guild
June 24, 2022
Service staff struggled to meet customer expectations due to the ongoing problem of “parts being on back order.” First and second line Managemet have no control of this and struggle to empathize with the to the ongoing problem of “parts being on back order.” First and second line Managemet have no control of this and struggle to empathize with their situations. There appears to be little understanding on how to address or improve the employees attitude so a culture of productivity and success can take hold for current and new employees. I would no buy a vehicle from this location because my vehicle purchases are high end ($90K+). And I believe employee attitude and behavior are part of positive enviorment and important in a successful buying process. More
by Navigator - Mike
Employees Worked With
Howard (service), Will (Mazda service), carol (cashier), Crystal Blackman
