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DePaula Ford
Albany, NY
4,537 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,537 reviews
March 05, 2022
Easy transaction. Dealership was very transparent upfront on the phone with pricing and made it an easy transaction when I came in to look at the Mach-E Dealership was very transparent upfront on the phone with pricing and made it an easy transaction when I came in to look at the Mach-E More
by mkramek
Verified CustomerEmployees Worked With
Other Employees :
Fredrick Maser, Frank Santoro
March 04, 2022
Chance my advisor was great he’s getting some warranty issues taken care of for me I would highly advise going to Depaula Ford great service and friendly issues taken care of for me I would highly advise going to Depaula Ford great service and friendly More
by Johnny
Employees Worked With
Chance
March 04, 2022
The work that they performed was top shelf. Everyone that I dealt with was very pleasant and attentive. I would recommend them to anyone, In fact I already have! I would like to thank them for Everyone that I dealt with was very pleasant and attentive. I would recommend them to anyone, In fact I already have! I would like to thank them for their service. More
by mason1971ds
Employees Worked With
Vince Naveretta
March 03, 2022
The repair itself was well done, and in an acceptable length of time, considering the present conditions. The people I dealt with face to face with were friendly and accommodating. As to the crew I didn' length of time, considering the present conditions. The people I dealt with face to face with were friendly and accommodating. As to the crew I didn't interact with, I will caution my friends not to leave loose change in their vehicles. Communication could have been better- I realize that you are quite busy, but it would have been nice to know the reason for delays & to have some estimate of the end date. I can't rate the employees because I don't know who I worked with. I was forced to choose one from the list to proceed. More
by estottmobile
Employees Worked With
Ron Bissonette
March 02, 2022
Very accommodating, willing to do the right thing, interested in providing excellent service with a human touch interested in providing excellent service with a human touch More
by SDONOHUE3
March 02, 2022
Shannon from sales was amazing. She made the process easy and when we changed our trade in, she completed the additional paperwork and sent it over which I believe was her day off. She made the process easy and when we changed our trade in, she completed the additional paperwork and sent it over which I believe was her day off. More
by brandonperkins
March 01, 2022
The auto body shop did an amazing job again for us. Thanks to Jeff and his skilled staff on the floor and in the office. Many thanks, Ken Durivage Thanks to Jeff and his skilled staff on the floor and in the office. Many thanks, Ken Durivage More
by KENDURIVAGE
Employees Worked With
Entire auto body shop
March 01, 2022
Bring in a brand new 2021 F150 to have the doors adjusted because they weren’t lined up right and the answer I got was we did the best we could but they’re not perfect I don’t understand that on the new vehi because they weren’t lined up right and the answer I got was we did the best we could but they’re not perfect I don’t understand that on the new vehicle More
by DLS7096
Employees Worked With
Ron Bissonette
March 01, 2022
This dealership was very professional every step of the way. The process went very smoothly. way. The process went very smoothly. More
by mcgrawmp33
