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DePaula Ford
Albany, NY
4,537 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,537 reviews
March 10, 2022
Depaula Ford made sure I had a prompt appointment within a week to get the transmission on my vehicle fixed. They were more than willing to work with my warranty company. Luis went out of his way to make su a week to get the transmission on my vehicle fixed. They were more than willing to work with my warranty company. Luis went out of his way to make sure I had a courtesy car to drive while mine was getting fixed. Everyone was very pleasant and professional. I will absolutely be back and I will also be recommending DePaula Ford to my friends and family! More
by laura.landauer
Verified CustomerEmployees Worked With
Luis, Crystal Blackman
March 10, 2022
Very pleasant experience. Crystal was very nice and helpful checking me in. I was in for an oil change and they even accommodated my spontaneous rear view camera adjustment. Crystal was very nice and helpful checking me in. I was in for an oil change and they even accommodated my spontaneous rear view camera adjustment. More
by Phyde72
Employees Worked With
Crystal Blackman
March 09, 2022
the service was very prompt everyone was very courteous. snd i am very pleased with my service courteous. snd i am very pleased with my service More
by 2DIANE228
March 07, 2022
Friendly staff . familiar faces. . Set table for expectations and keeps them. Lenny is a good representative familiar faces. . Set table for expectations and keeps them. Lenny is a good representative More
by Chris mc
Employees Worked With
March 06, 2022
Staff very attentive, not pushy, very knowledgeable. Very clean dealership. "Shu" great to deal with. Very clean dealership. "Shu" great to deal with. More
by MAUREEN202
March 05, 2022
Excellent, friendly customer service! Straight up, no BS, personable, fast delivery!!! Willing to go the extra mile for their customer! Straight up, no BS, personable, fast delivery!!! Willing to go the extra mile for their customer! More
by paulap1
March 05, 2022
Crystal Took care of business ! I really had my doubts with asking for help but I respected how they treated me and kept me engage in the process so I know what to expect beforehand I really had my doubts with asking for help but I respected how they treated me and kept me engage in the process so I know what to expect beforehand! More
by Ojoleanw8
Employees Worked With
Marlon , Crystal Blackman
