
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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The overall service was great , repair was completed on time with a parts order and everything wrong was fixed. A special pat on the back for crystal in service at the counter, friendly and apologetic for time with a parts order and everything wrong was fixed. A special pat on the back for crystal in service at the counter, friendly and apologetic for the paperwork delay. More
Friendly and Fast Service. Crystal and Luis are the best. DePaula is the only place I take my cars for service. Crystal and Luis are the best. DePaula is the only place I take my cars for service. More
Easy to schedule, helpful appointment reminders, convenient and friendly shuttle service. Free first service on a new car too! convenient and friendly shuttle service. Free first service on a new car too! More
I am very impressed with the service. The work was done promptly and I can’t believe the size of the truck service department. I walked around and each time I encountered someone they we The work was done promptly and I can’t believe the size of the truck service department. I walked around and each time I encountered someone they were very courteous and asked if they could help. I have a business and I know that this interaction is taught and monitored. So hats off to DePaula Ford “I’ll be back”! Thanks Tom Despart More
I am always impressed with how prompt and how efficiently the crew gets my car into the shop for my service and how the service rep always gives me an update on how long it will be. the crew gets my car into the shop for my service and how the service rep always gives me an update on how long it will be. More
This is the second truck we’ve purchased from Glen Cummings, he is low pressure and very professional. Cummings, he is low pressure and very professional. More
They are very friendly and helpful! Did the recalls on the car with no problem! Did the recalls on the car with no problem! More