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DePaula Ford

Albany, NY

4.7
4,767 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,767 reviews

July 01, 2022

Excellent salesperson. Manager Jim recommended we purchase vehicle at end of lease to avoid disposition fee which will result in us recouping the equity in lieu of ford obt More

by amanda_614625
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

Everything was on time from paperwork to the sales person very knowledgeable Also finance person very knowledgeable and extremely helpful More

by mcgill_investigation
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2022

McKenzie was it good sales rep I’ll give her a one out of 10 I’ll give her attend very fast well as well to work with people and thank you for working with me the Dodge Durango More

by Myersdonald02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKenzie
July 01, 2022

Love the car, and our sales rep, Mikayla Boutros, gets five stars! Very courteous and friendly. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Boutros, Jay Yudzevich
July 01, 2022

The reveal on the hood is not even on both sides in win the hood was painted they missed the upper edge where is metal showing More

by DAN.BLAIR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff winnie
July 01, 2022

Love your service department . The reason I bought my from you .They remember me each time I come in More

by Maryg1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
July 01, 2022

Repairs took over a month with no attempt to keep us informed. We had to call to find out what progress was being made. Each time we called, we were reminder that they would call us to keep us informed. More

by Magmaryjmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kim
July 01, 2022

Sales person Reid was fantastic - he was very knowledgeable and informative!! Appreciated that the Financial manager was helpful and had paperwork prepared within 30 minutes. More

by amanda_614625
Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid (sales person). - do not know last name
July 01, 2022

I didn’t feel very listened to. I had been hearing a noise in my car and they said they didn’t hear it and refused to take a look at it until I convinced them to get in the car wit More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Bissonette
July 01, 2022

2 1/2 hour for an oil change with an appointment is unacceptable. Was told I was getting a complimentary car wash and price on new tires and got neither. After the wait I I didn't say anything, I had t More

by BRUCCULERI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lenny Farnam
1.0
This rating includes all reviews, with more weight given to recent reviews.
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